Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element

Notice Information

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Notice Title

Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element

Notice Description

Pre-Market Engagement event for Recovery and Outreach Element of the Intensive and Assertive Outreach Service. NSFT is inviting organisations with an interest in delivering the Recovery and Outreach Element of the Intensive and Assertive Outreach Service to a pre-market engagement event that we will be hosting on Wednesday 8th July 2026 at 9.30 - 11.30am. This will be an in-person event that will provide organisations a chance to hear more about the Service and provide feedback on the draft Service specification enabling a collaborative approach to finalising the detail prior to a formal Provider Selection Regime (PSR) competitive tender process. Please contact jo.zenzer@nsft.nhs.uk, copying in contractsteam@nsft.nhs.uk to request a formal invitation, venue and meeting details for the event (invitation only). We encourage those in the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector to participate. The new Intensive & Assertive Service being developed by NSFT is a trust wide model designed to support people with serious mental illness (SMI), particularly those with psychosis, who struggle to engage with traditional services and therefore face heightened risks and poorer outcomes. It offers proactive, flexible, and highly responsive care with small caseloads, frequent (potentially daily) contact, and extended hours. The service operates as a hub and spoke model across Norfolk and Suffolk, with central oversight of the full cohort (approximately 200 Service Users at any one time) and the ability to step people up or down depending on need. Its core functions include intensive care coordination, risk assessment and management, relapse prevention, and consultation, all with a strong emphasis on continuity of care and multi agency collaboration. A defining feature of the model is its collaboration with Sub-Contractors, which will deliver a significant proportion of the frontline engagement and recovery support. While NSFT provides clinical leadership, including medical oversight, use of legal frameworks, and complex risk management; Sub-contractors will supply recovery workers focussed on Recovery and Outreach, enabling more flexible, community based engagement with individuals. The recovery workers will deliver services 7 days per week, working flexibly between 9am and 7pm: - delivering assertive outreach - offering practical support such as help with housing, finances and daily living, - supporting community participation and social inclusion, - supporting access to healthcare, - providing non-clinical medication support, - offering substance misuse and harm reduction support - whilst also providing carer and family support - contributing to risk management Each recovery worker will hold a small caseload. Working as one integrated team, the Recovery and Outreach sub-contracted element of the model enhances outreach, particularly out of hours and at weekends, and plays a critical role in building relationships, improving engagement, and reconnecting individuals with clinical care where appropriate. This pre-market engagement focuses on the Recovery and Outreach Element of the Intensive and Assertive Outreach Service model with a planned competitive tender to commission this Service expected in coming months with an anticipated budget in the region of PS750k per annum.

Lot Information

Lot 1

This notice is intended to notify interested parties of the opportunity to attend a pre-market engagement event to discuss and contribute to the drafting of the service specification ahead of commencing a Provider Selection Regime (PSR) Competitive process for Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element. Anyone wishing to attend should contact Jo Zenzer jo.zenzer@nsft.nhs.uk, copying in contractsteam@nsft.nhs.uk to request a formal invitation, venue and meeting details for the event (invitation only). Pre-market Engagement event is scheduled on Wednesday 8th July 2026 at 9.30 - 11.30am.

Lot 2

This notice is intended to notify interested parties of the opportunity to attend a pre-market engagement event to discuss and contribute to the drafting of the service specification ahead of commencing a Provider Selection Regime (PSR) Competitive process for Intensive and Assertive Outreach Service: Recovery and Outreach Sub-Contracted Element. Anyone wishing to attend should contact Jo Zenzer jo.zenzer@nsft.nhs.uk, copying in contractsteam@nsft.nhs.uk to request a formal invitation, venue and meeting details for the event (invitation only). Pre-market Engagement event is scheduled on Wednesday 8th July 2026 at 9.30 - 11.30am.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06b872
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/057746-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: Planning Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 85 - Health and social work services
CPV Codes: 85100000 - Health services

Notice Value(s)

Tender Value: £750,000 £500K-£1M
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 18 Jun 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: 31 Jul 20262 months to go
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: NORFOLK AND SUFFOLK NHS FOUNDATION TRUST
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: NORWICH
Postcode: NR1 2DH
Post Town: Norwich
Country: England
Major Region (ITL 1): TLH East (England)
Basic Region (ITL 2): TLH5 Norfolk
Small Region (ITL 3): TLH51 Norwich and East Norfolk
Delivery Location: TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority: Norwich
Electoral Ward: Lakenham
Westminster Constituency: Norwich South

Further Information

Notice URLs

http://www.nsft.nhs.uk

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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