The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

POLICE, FIRE & CRIME COMMISSIONER FOR STAFFORDSHIRE

This public procurement record has 2 releases in its history.

PlanningUpdate

23 Jun 2026 at 12:30

Planning

23 Jun 2026 at 10:49

Summary of the contracting process

The Police, Fire & Crime Commissioner for Staffordshire is in the planning stage of a procurement process for services titled "The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service." The procurement falls under the industry category of community service provision, with a focus on commissioning a Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) to serve the regions of Staffordshire and Stoke-on-Trent. This project is slated to start on 1st April 2027, and the commissioner is planning a market engagement day on 17th July 2026 at Staffordshire Police HQ, to facilitate discussions and provide more insights into the tender requirements. Interested suppliers must express their interest by 14th July 2026, via the Proquro e-tendering portal.

This tender represents a significant opportunity for businesses specialising in victim support services and community safety to expand their operations within the public sector. The Commissioner is explicitly seeking partnerships that will provide high-quality, confidential support to victims across the community. This is particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that are equipped to deliver collaborative and efficient service solutions. SMEs and VCSEs can leverage this opportunity to enhance their footprint in public service provision, particularly those experienced in engaging with multiple stakeholders and delivering victim-oriented services. A total contract value is estimated at approximately £1.53 million, underscoring the potential for substantial business growth and market presence.

How relevant is this notice?

Notice Title

The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

Notice Description

The Staffordshire Police, Fire and Crime Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) for victims of crime / incidents, regardless of whether the crime / incident has been reported to the police or not. Both services will provide a free, confidential, high-quality service, with victim's wishes and feelings being at the heart of service delivery. The service will provide timely information, advice, guidance, signposting and one-to-one support to help victims cope and recover from the impact of the crime / incident and the harm they have experienced. Working in partnership with relevant partners / service providers to ensure the development, coordination and delivery of a range of effective victim services will be a key element. Services will commence 1st April 2027. The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 7, Weston Road, Stafford, ST18 0YY on Friday 17th July 2026. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the proposed specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. Suppliers wishing to attend this event should login to, or register as a new supplier on, Proquro e-tendering portal and submit a completed attendance document through the Proquro system expressing an interest, before 14th July 5pm 2026. Please indicate who will be attending with e-mail addresses and if organisations wish to book a 1-2-1 session with Commissioners. Contract value: Lot A - Hate Crime Service Circa PS704,000 (PS176,000 per annum) Lot B - ASB & Mediation Service Circa PS826,000 (206,500 per annum) Full details about this pre-market engagement can be accessed at https://portal.proquro.co.uk/Suppliers/Tenders/Details?id=1071

Planning Information

The Staffordshire Police, Fire and Crime Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) for victims of crime / incidents, regardless of whether the crime / incident has been reported to the police or not. Both services will provide a free, confidential, high-quality service, with victim’s wishes and feelings being at the heart of service delivery. The service will provide timely information, advice, guidance, signposting and one-to-one support to help victims cope and recover from the impact of the crime / incident and the harm they have experienced. Working in partnership with relevant partners / service providers to ensure the development, coordination and delivery of a range of effective victim services will be a key element. Services will commence 1st April 2027. The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 7, Weston Road, Stafford, ST18 0YY on Friday 17th July 2026. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the proposed specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. Suppliers wishing to attend this event should login to, or register as a new supplier on, Proquro e-tendering portal and submit a completed attendance document through the Proquro system expressing an interest, before 14th July 5pm 2026. Please indicate who will be attending with e-mail addresses and if organisations wish to book a 1-2-1 session with Commissioners. Contract value: Lot A - Hate Crime Service Circa £704,000 (£176,000 per annum) Lot B - ASB & Mediation Service Circa £826,000 (206,500 per annum)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bae5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058956-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
£1,530,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jun 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
14 Jul 20263 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE, FIRE & CRIME COMMISSIONER FOR STAFFORDSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STAFFORD
Postcode
ST18 0YY
Post Town
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG2 Shropshire and Staffordshire

Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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