The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

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    "date": "2026-08-03T17:16:32+01:00",
    "ocid": "ocds-h6vhtk-06bae5",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBJV-9412-LHBX",
            "name": "Police, Fire & Crime Commissioner for Staffordshire",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBJV-9412-LHBX"
            },
            "address": {
                "streetAddress": "Staffordshire Police HQ, Weston Road",
                "locality": "Stafford",
                "postalCode": "ST18 0YY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG24"
            },
            "contactPoint": {
                "name": "Eloise Patten",
                "email": "CommercialServices@staffordshire.police.uk",
                "telephone": "01785232385"
            },
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                "buyer"
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                "url": "https://staffordshire-pfcc.gov.uk/"
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        }
    ],
    "buyer": {
        "id": "GB-PPON-PBJV-9412-LHBX",
        "name": "Police, Fire & Crime Commissioner for Staffordshire"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The Staffordshire Police, Fire and Crime Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) for victims of crime / incidents, regardless of whether the crime / incident has been reported to the police or not. Both services will provide a free, confidential, high-quality service, with victim's wishes and feelings being at the heart of service delivery. The service will provide timely information, advice, guidance, signposting and one-to-one support to help victims cope and recover from the impact of the crime / incident and the harm they have experienced. Working in partnership with relevant partners / service providers to ensure the development, coordination and delivery of a range of effective victim services will be a key element. Services will commence 1st April 2027. The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 7, Weston Road, Stafford, ST18 0YY on Friday 17th July 2026. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the proposed specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. Suppliers wishing to attend this event should login to, or register as a new supplier on, Proquro e-tendering portal and submit a completed attendance document through the Proquro system expressing an interest, before 14th July 5pm 2026. Please indicate who will be attending with e-mail addresses and if organisations wish to book a 1-2-1 session with Commissioners. Contract value: Lot A - Hate Crime Service Circa PS704,000 (PS176,000 per annum) Lot B - ASB & Mediation Service Circa PS826,000 (206,500 per annum)",
                "dueDate": "2026-07-14T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
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                "description": "Preliminary market engagement notice on Find a Tender",
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    "tender": {
        "id": "ocds-h6vhtk-06bae5",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service",
        "description": "The Staffordshire Commissioner for Police, Fire and Rescue and Crime, wishes to commission an effective, Hate Crime Service (Lot A) and Anti-Social Behaviour and Mediation Service (lot B) across Staffordshire and Stoke-on-Trent, which will provide independent, specialist interventions to victims of Hate Crime and Anti-Social Behaviour (including digital / cyber)",
        "items": [
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                "additionalClassifications": [
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                        "scheme": "CPV",
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                ],
                "deliveryAddresses": [
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                        "region": "UKG2",
                        "country": "GB",
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                        "countryName": "United Kingdom"
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                "relatedLot": "2"
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        ],
        "value": {
            "amountGross": 1926163,
            "amount": 1605136,
            "currency": "GBP"
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        "mainProcurementCategory": "services",
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                "id": "1",
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                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2031-03-31T23:59:59+01:00"
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                "description": "Hate Crime (Lot A) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will: * Be confidential and tailored to the needs of the victim; * Help victims cope and recover from the impact of the crime / incident and the harm experienced; * Help victims to feel safe and live independent, fulfilling lives; * Operate without discrimination and be available regardless of residence status, citizenship or nationality; * Be subject to regular reviews.",
                "status": "active",
                "title": "Hate Crime (Lot A)",
                "value": {
                    "amountGross": 887899,
                    "amount": 739916,
                    "currency": "GBP"
                },
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                    "weightingDescription": "<span style=\"font-size: x-large;\">85% PQP (Quality &amp; Price)</span> <span style=\"font-size: x-large;\">15% Presentations</span>",
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                        {
                            "type": "quality",
                            "name": "Question 4 - Equality and Diversity"
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                        {
                            "type": "quality",
                            "name": "Question 5 - Victim Support"
                        },
                        {
                            "type": "quality",
                            "name": "Question 6 - Safeguarding Children and Adults"
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                            "type": "quality",
                            "name": "Question 7 - Service Engagement / Accessibility"
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                            "type": "quality",
                            "name": "Question 8 - Performance Management"
                        },
                        {
                            "type": "quality",
                            "name": "Question 9 - Governance and Contract Management"
                        },
                        {
                            "type": "quality",
                            "name": "Question 10 - Social Value"
                        },
                        {
                            "type": "quality",
                            "name": "Question 11 - Mobilisation"
                        },
                        {
                            "type": "quality",
                            "name": "Question 12 - Stakeholders/Partners"
                        }
                    ]
                },
                "renewal": {
                    "description": "12 months x 2"
                }
            },
            {
                "id": "2",
                "title": "Anti-Social Behaviour and Mediation (Lot B)",
                "description": "Anti-Social Behaviour and Mediation (Lot B) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will: * Be confidential and tailored to the needs of the victim; * Help victims cope and recover from the impact of the crime / incident and the harm experienced; * Help victims to feel safe and live independent, fulfilling lives; * Operate without discrimination and be available regardless of residence status, citizenship or nationality; * Be subject to regular reviews.",
                "status": "active",
                "value": {
                    "amountGross": 1038264,
                    "amount": 865220,
                    "currency": "GBP"
                },
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                    "weightingDescription": "<span style=\"font-size: x-large;\">85% PQP (Quality &amp; Price)</span> <span style=\"font-size: x-large;\">15% Presentations</span>",
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                        {
                            "type": "quality",
                            "name": "Question 1 - Vision"
                        },
                        {
                            "type": "quality",
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                        },
                        {
                            "type": "quality",
                            "name": "Question3 - Workforce"
                        },
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                            "type": "quality",
                            "name": "Question 4 - Equality and Diversity"
                        },
                        {
                            "type": "quality",
                            "name": "Question 5 - Victim Support"
                        },
                        {
                            "type": "quality",
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                            "name": "Question 8 - Performance Management"
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                        },
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                            "type": "quality",
                            "name": "Question 10 - Social Value"
                        },
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                            "type": "quality",
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                        },
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                            "type": "quality",
                            "name": "Question 12 - Stakeholders / Partners"
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                    "startDate": "2027-04-01T00:00:00+01:00",
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                "renewal": {
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        "status": "active",
        "amendments": [
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                "id": "058956-2026",
                "description": "Amended description to breakdown annual values for each Lot"
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        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "<span style=\"font-size: inherit;\">Stage 1 - Written Submission and Evaluation</span> &nbsp; <span style=\"font-size: inherit;\">Stage 1 responses will be&nbsp;evaluated using the following approach:</span> &nbsp; * <li><span style=\"font-size: inherit;\">&nbsp;100% of the Stage 1 Score will be based on Price per Quality Point, covering 12 weighted technical questions including Social Value and Price&nbsp;</span></li> &nbsp; &nbsp; <span style=\"font-size: inherit;\">Stage 1 score out of 100 - to two decimal places.&nbsp;</span> &nbsp; <span style=\"font-size: inherit;\">Following the conclusion of Stage 1: The top three scoring suppliers will be shortlisted and invited to the Presentation Stage.</span> &nbsp; <span style=\"font-size: inherit;\">Stage 2 - Presentations&nbsp;</span> &nbsp; <span style=\"font-size: inherit;\">The&nbsp;top three shortlisted Suppliers will participate in the Presentation Stage, responding to three scenario-based questions. This stage will be scored using a different scoring matrix to assess the presentations. Each presentation will be scored using a WEM approach with equal weightings:</span> &nbsp; * <li><span style=\"font-size: inherit;\">5% for each scenario (totalling 15% of the overall score)&nbsp;</span></li> &nbsp; &nbsp; <span style=\"font-size: inherit;\">These&nbsp;scores will be added to the 85% carried forward from Stage 1, forming the final evaluation score used to identify the Most Advantageous Tender. The&nbsp;total final score will be calculated by combining:</span> &nbsp; * <li><span style=\"font-size: inherit;\">85% from Stage 1 (PQP), and 15% from Stage 2 Presentations.</span></li>"
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        "submissionMethodDetails": "Full details about this procurement can be accessed at https://portal.proquro.co.uk/Suppliers/Tenders/Details?id=1083",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
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            "endDate": "2026-09-03T12:28:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-24T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-12-14T23:59:59+00:00"
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        "documents": [
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                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
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                "documentType": "tenderNotice",
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                "description": "Tender notice on Find a Tender",
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