Communication Skills for Consultation, Observation and Feedback

NHS ENGLAND

This public procurement record has 1 release in its history.

Tender

23 Jun 2026 at 15:14

Summary of the contracting process

NHS England invites tenders for the provision of communication training services, specifically targeting skills in consultation, observation, and feedback. The procurement process falls under the "Education and Training Services" category and is being executed through an open competition. Interested parties must submit their tender applications by 10th July 2026, midday, as late submissions will not be accepted. The services are to be delivered within the United Kingdom, focusing on regions like UKH, with the contract anticipated to commence on 1st August 2026 and extend through July 2028. The potential extension would take it into 2029, contingent upon performance and requirements laid out in the contract terms.

This tender presents significant opportunities for businesses specialized in educational services, especially those with expertise in advanced communication training. With an emphasis on technical, commercial, and social criteria, SMEs and VCSEs stand a strong chance of being competitive. The procurement seeks innovative providers capable of delivering bespoke training sessions and engaging in shared decision-making processes, with an outlined financial envelope totalling £96,000, excluding VAT, over three years including potential extensions. Participation requires registration on the Atamis e-sourcing portal, a process providing equal access and visibility to all eligible suppliers. Such a contract is an ideal opportunity for firms looking to expand their footprint within the UK public health sector, adhering to high standards of communication and training excellence.

How relevant is this notice?

Notice Title

Communication Skills for Consultation, Observation and Feedback

Notice Description

NHS England is looking to procure a supplier for Communication Skills for Consultation, Observation and Feedback to provide 1:1 sessions in order to address advanced communication skills including data gathering, effective history taking, the impact of structure, explanation, planning, shared decision making and high level consultation skills. Contract length is 24 months, with one optional 12 month extension. The maximum financial envelope for this tender is PS96,000 ex VAT for 36 months in total (PS32,000 ex VAT per year for initial 24 month contract, PS32,000 ex VAT for 12 month extension). The deadline for submission of completed ITQ submissions is 10th July 2026 at 12:00pm (midday). Late submissions will not be accepted therefore, please submit in good time prior to the deadline date and time. All communications should be made via the messaging function on the e-Tendering portal during the tender exercise. The Contracting Authority requests that all communications are channelled through the e-portal system and not with the Contracting Authority itself other than as expressly permitted within this ITQ. Further information relating to this project can be found at NHSE e-tendering portal at the link below. All clarification questions and submission bids must be received via this portal only. Registration is free of charge. https://health-family-contract-search.secure.force.com/?SearchType=Projects

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bb6a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/059111-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£96,000 Under £100K
Lots Value
£96,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jun 2026Yesterday
Submission Deadline
10 Jul 20263 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2026 - 31 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8UG
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI45 Lambeth
Delivery Location
TLH East (England)

Local Authority
Lambeth
Electoral Ward
Waterloo & South Bank
Westminster Constituency
Vauxhall and Camberwell Green

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-06bb6a-2026-06-23T16:14:25+01:00",
    "date": "2026-06-23T16:14:25+01:00",
    "ocid": "ocds-h6vhtk-06bb6a",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDPT-3135-BWWY",
            "name": "NHS England",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDPT-3135-BWWY"
            },
            "address": {
                "streetAddress": "Wellington House, 133-135 Waterloo Rd",
                "locality": "London",
                "postalCode": "SE1 8UG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI45"
            },
            "contactPoint": {
                "email": "england.workforcecommercialteam@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.england.nhs.uk/",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDPT-3135-BWWY",
        "name": "NHS England"
    },
    "tender": {
        "id": "C454997",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Communication Skills for Consultation, Observation and Feedback",
        "description": "NHS England is looking to procure a supplier for Communication Skills for Consultation, Observation and Feedback to provide 1:1 sessions in order to address advanced communication skills including data gathering, effective history taking, the impact of structure, explanation, planning, shared decision making and high level consultation skills. Contract length is 24 months, with one optional 12 month extension. The maximum financial envelope for this tender is PS96,000 ex VAT for 36 months in total (PS32,000 ex VAT per year for initial 24 month contract, PS32,000 ex VAT for 12 month extension). The deadline for submission of completed ITQ submissions is 10th July 2026 at 12:00pm (midday). Late submissions will not be accepted therefore, please submit in good time prior to the deadline date and time. All communications should be made via the messaging function on the e-Tendering portal during the tender exercise. The Contracting Authority requests that all communications are channelled through the e-portal system and not with the Contracting Authority itself other than as expressly permitted within this ITQ. Further information relating to this project can be found at NHSE e-tendering portal at the link below. All clarification questions and submission bids must be received via this portal only. Registration is free of charge. https://health-family-contract-search.secure.force.com/?SearchType=Projects",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "80000000",
                        "description": "Education and training services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 120000,
            "amount": 96000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-07-10T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-06-30T17:00:00+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 120000,
                    "amount": 96000,
                    "currency": "GBP"
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-08-01T00:00:00+01:00",
                    "endDate": "2028-07-31T23:59:59+01:00",
                    "maxExtentDate": "2029-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "One 12 month extension"
                },
                "awardCriteria": {
                    "description": "Technical 60% Commercial 30% Social 10%"
                }
            }
        ],
        "documents": [
            {
                "id": "059111-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/059111-2026",
                "datePublished": "2026-06-23T16:14:25+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}