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NHS England Digital Pathways Solution Registry in the Primary Care Setting

NHS ENGLAND

This public procurement record has 2 releases in its history.

Planning

06 Aug 2026 at 16:02

UK2 - Preliminary Market Engagement Notice
Planning

24 Jun 2026 at 19:20

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

NHS England intends to establish a Digital Pathways Solution Registry for primary care. It will list suppliers and digital solutions that meet uplifted NHS England Baseline Assurance Standards, Capabilities and Epics, helping NHS buyers plan local procurements. The scope covers software and related IT services for care navigation, online patient consultation, online patient requests, reporting on online consultations and requests, video consultation, communication management, cross-organisation appointment booking, and demand and capacity planning. Solutions may be single products or modular combinations. They should support patient assessment, triage, prioritisation, navigation, structured information gathering and practice interactions such as fit note requests. Systems are expected to integrate with electronic patient records and national services. Delivery is intended across primary care settings throughout England.

This is at the planning and market-engagement stage, specifically Stage Two: establishing the registry; the earlier information-request stage has concluded. It is not a call for competition or a procurement vehicle, framework or dynamic market, and joining the registry does not create an entitlement to future contracts. NHS buyers, including integrated care boards, primary care networks and general practices, will run their own compliant procurements. The registry is intended to remain open for applications until 14 October 2030. NHS England expects the initial registry launch in early to mid-October 2026, with initial applications submitted by 1 October 2026. Applications will pause for review from 1 October 2026 until after launch. Clarification questions are expected until midday on 17 September 2026. The registry has one planned lot and no contract value is stated.

This will suit software suppliers and IT service providers with digital products already used, or ready for use, in NHS primary care. Small and medium-sized enterprises and voluntary, community or social enterprises are identified as suitable participants. Suppliers can apply for one or more capabilities, but must meet every Epic underpinning each capability offered. Applicants will self-certify against NHS England’s uplifted Baseline Assurance Standard, Capabilities and Epics and provide supporting evidence. Preparation should include accurate product information, marketing collateral, pricing, further supporting material and videos. Strong candidates will have safe, secure and resilient systems, effective data handling, relevant performance evidence, and integration with electronic patient records and national services. Suppliers should be able to support later NHS buyer assurance and periodic updates to the standards and requirements.

How relevant is this notice?

Notice Information

Notice Title

NHS England Digital Pathways Solution Registry in the Primary Care Setting

Notice Description

Stage Two - Establishment of the DP Solution Registry Introduction NHS England is seeking to establish a Registry of Suppliers and solutions that meet the uplifted Baseline Assurance Standards (BAS), Capabilities and Epics for Digital Pathways (DP) Solutions ("DP Solution Registry") in Primary Care settings. The Digital Pathways Standards, Capabilities and Epics have been uplifted to describe what outcomes NHS England need as a minimum, to operate and to ensure solutions operate in a safe and secure way. For the purpose of this Notice, NHS England is the lead authority (subject to potential future change). The NHS England National Commercial and Procurement Hub (the Hub) is issuing this Market Engagement notice on behalf of NHS England. The GP Contract mandates the use of Digital Pathways tools by NHS systems. The GPIT Operating Model v.6 mandates the use of the NHS England National Commercial and Procurement Hub for buying these tools. The link below provides the published NHS England Digital Pathways tools guidance for 2026/27. Digital pathways tools guidance 2026/27 - NHS England Digital The DP Solution Registry will not be a procurement vehicle but a list of suppliers who have self-certified against the uplifted national requirements. The purpose is to use the DP Solution Registry as a mechanism to support and inform NHS Buyers so they can develop their strategy to buy. The DP Solution Registry will act as an anchor to inform fully competitive processes out to market in accordance with the Procurement Act 2023. The first stage of engagement with the market to launch the DP Solution Registry ("Stage One: Information request") has concluded. This notice relates to the second stage of engagement with the market ("Stage Two: Establishment of the DP Solution Registry") and will remain ever open to allow new applications subject to such notification to the market. However, initial applications to the DP Solution Registry should be submitted by the 1st October 2026 to allow time for the DP Solution Registry to be established and launch with those applications that were successful. In the first instance, suppliers are invited to register on Atamis via Project reference code - C462178 to access the Application Guide and supporting documents. Interested suppliers should note that a nominated lead from the Hub will be your point of contact supporting you throughout the process. Completion of the contact details form within Atamis triggers this step. Applications will temporarily pause from the 1st October 2026 to allow the DP Solution Registry to launch. Applications can still be submitted however these will not be reviewed until the DP Solution Registry is launched. Suppliers should submit applications in good time so that they can be included in the launch and the first cohort of DP Solution Registry suppliers within. An overview of Digital Pathways Solutions The GP Contract requires Practices to provide a number of patient online services requiring digital tools for which the GPIT Operating Model mandates the standards, sources and funding arrangements. Where these are not met directly through NHS App functions the Integrated Care Boards (ICBs) will procure and provide the Practice with the relevant Digital Pathways Tools. The GPIT Operating Model sets out NHS England's responsibility to provide a safe, secure, resilient and value for money procurement route to support systems. Digital Pathway Tools such as Online Consultations, Care Navigation and Demand & Capacity Planning can help Practices to effectively monitor, triage and prioritise patient demand and better utilise their resources. These solutions can support Practices to: * Assess patient needs from initial online contact. * Support patient triage and prioritisation. * Navigate patients to the appropriate point of care using clinical and operational rules. * Enable patient interactions with their Practice, for example, Fit Note request. * Collect structured information, for example, via a survey. The NHS 10-year plan is explicit that: * Demand in the system is rising due to ageing population and increasing complexity. * Current models are unsustainable and already failing to meet access expectations (e.g. difficulty getting GP appointments). The implication being that traditional capacity growth (more appointments, more staff) alone will not keep pace with demand and more effective ways of monitoring, prioritising and navigating demand and effective capacity planning is needed. Digital Pathways Tools can be delivered via a single solution or through a modular set of solutions. They are required to integrate with electronic patient records and national services. Digital Pathways (DP) Solution Registry Benefits The DP Solution Registry will provide NHS Buyers with access to a Registry of DP Solutions listed by Supplier, with an accompanying resource library to better inform their procurement strategies. Local procurements will be undertaken by the NHS Buyers (ICB, Primary Care Networks (PCNs), General Practice) themselves and in accordance with their own governance and due diligence requirements. The Hub is mandated to support Primary Care systems with their local procurements and will use the DP Solution Registry as an anchor in their open market tendering for above threshold buys. The GP Contract mandates the use of Digital Pathways Tools by NHS systems. The GPIT Operating Model v.6 mandates the use of the NHS England National Commercial and Procurement Hub for buying these tools. The DP Solution Registry will be operationalised as a central platform where Suppliers will self-declare against the uplifted NHSE Standards, Capabilities and Epics. It is not a procurement mechanism but a strategic enabler that: * Lists Solutions that successful Suppliers have self-certified by submitting evidence against the NHSE uplifted Standards, Capabilities and Epics. * Supports procurement strategies and planning by surfacing Suppliers that meet uplifted Digital Pathways Standards and Capabilities. * Encourages transparency around safety, data handling, and performance. * Enables monitoring, evaluation, and reporting. * Facilitates cross-system learning and reduces duplication across ICBs, PCNs and General Practices. * Sets conditions of participation for use in subsequent contracts and supplier behavioural expectations. For reference, the Capabilities are segmented into the below categories: - * Care Navigation * Online Patient Consultation * Online Patient Request * Online Consultations and Requests Reporting * Video Consultation * Communication Management * Cross Organisation Appointment Booking * Demand and Capacity Planning The Capability list has been updated since the initial Stage One - Information Request / Market Engagement and now includes Communication Management and Cross Organisation Appointment Booking. This is to cover the scope and functionality that Digital Pathways solutions offer. To remind suppliers, the Stage One Information Request was a market engagement exercise to aid the understanding of market capability and ready the market for applications to establish the creation of a Registry of Digital Pathways Solutions offered by Suppliers to the Primary Care Setting. Suppliers should note that the DP Solution Registry is not for appointments management solutions, however Digital Pathways solutions will be used to triage and offer appointments to patients utilising NHS Notify. NHS Notify allows organisations and services to send NHS App messages, emails, texts and letters to patients and the public more effectively. For the sake of clarity applications should be received by the 1st October 2026 to allow for the DP Solution Registry launch, all successful applications up to this date will be included in the initial launch which is anticipated in early to mid-October 2026. Applications during and after this date will be reviewed only after the launch of the DP Solution Registry. The DP Solution Registry is not intended to operate as a framework, Dynamic Market or other statutory procurement vehicle under the Procurement Act 2023, and admission to the DP Solution Registry does not of itself confer any right or entitlement to participate in, or be awarded, future contracts. NHS Buyers will need to satisfy their procurement duties when contracting. Suppliers are required to be truthful, factual and accurate with their ability to meet the national requirements via the self-certification process. Systems will take forward this knowledge as an anchor to their strategy and procurement process. Suppliers should note that NHS Buyers will undertake full assurance throughout the course of their procurement process and if it is found that a Supplier has misrepresented their application to the DP Solution Registry a remedial process will commence and be concluded to maintain the integrity of the DP Solution Registry. Suppliers should note that NHSE may periodically uplift Standards, Capabilities and Epics and suppliers will be expected to self-certify against these to remain on the DP Solution Registry. This market engagement is being conducted in accordance with the Procurement Act 2023.

Planning Information

Stage Two - Establishment of the DP Solution Registry Open from 6th August 2026 to 14th October 2030 Applications will pause and will not be reviewed from the 1st October 2026 until post-launch of the Digital Pathways Solution Registry. Interested suppliers should in the first instance register on Atamis via Project reference code C462178 to access the Application Guide and supporting documents. To remind, suppliers offering Digital Pathways solutions that cover the following Capabilities are eligible to apply to join the DP Solution Registry. • Care Navigation • Online Patient Consultation • Online Patient Request • Online Consultations and Requests Reporting • Video Consultation • Communication Management • Cross Organisation Appointment Booking • Demand and Capacity Planning The Digital Pathways tool itself does not need to offer all Capabilities to be eligible to join the DP Solution Registry, however the solution must meet all the Epics that sit behind the Capability being offered. Suppliers will be required to submit a self-declaration for each product/solution they are seeking to be listed on the DP Solution Registry. Suppliers should note that applications will not go through an assurance process but will be reviewed for completeness. Suppliers will be required to self-certify against a series of questions related to the Baseline Assurance Standard, Capabilities and Epics. In addition, suppliers will be asked to support the application by providing marketing collateral, pricing, additional information and video/s to support the DP Solutions Registry as a "shop window" for NHS Buyers. Details on the application process are set out in the Application Guide on Atamis. As the DP Solution Registry is not a procurement vehicle, communication will be a two-way process. A designated member of the Hub team will support each registered supplier throughout the process. Communication is permissible and invited at all stages. Please note that the clarification question window will be open until the 17th September 2026 at Midday. Questions and responses where non commercially sensitive will be shared with all registered suppliers via Atamis within 5 working days of submission as part of the Clarification process. Early engagement with the application process is encouraged to ensure that suppliers have the time afforded to them to complete the process. Suppliers can register interest by visiting the Atamis e-procurement portal at https://health-family.force.com/s/Welcome . and searching for Atamis Reference number: C462178 To support your registration, to access Atamis you can login or register here: https://atamis-1928.my.site.com/login A guide to Atamis can be found here: https://services.atamis.co.uk/docs/Supplier_User_Guide.pdf If you require Atamis advice or support, please contact the Atamis helpdesk on 0800 9956035 or via email support-health@atamis.co.uk 8am to 6pm Monday to Friday (except public holidays). This notice is not a call for competition, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. NHS England will not be liable for costs incurred by any interested party in participating in this exercise. NHS England reserves the right to modify or cancel this engagement at any stage.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bc9b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074923-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
14 Oct 20305 years to go
Award Date
Not specified
Contract Period
15 Oct 2026 - 14 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 4AP
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Leeds
Electoral Ward
Hunslet & Riverside
Westminster Constituency
Leeds South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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