Cadent Occupational Health System

Notice Information

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Notice Title

Cadent Occupational Health System

Notice Description

Cadent is seeking information on solutions to support its Occupational Health function, including case management, confidential clinical records, appointment scheduling, and workflow management. The current system has been in place for five years and relies heavily on manual processes and workarounds. Suppliers are therefore invited to describe their organisation's capabilities and approach to addressing these challenges. Please note this is not a call for competition. Current State Cadent's current Occupational Health system is characterised by the following: Workflow and case management processes are heavily dependent on administrative input, with manual steps required to manage and progress cases High levels of manual effort are required to maintain records and manage workloads Reporting capability is limited, with outputs requiring manual extraction and manipulation Appointment booking and diary management require significant administrative input, with limited visibility of utilisation Confidential record keeping and report sharing rely on manual controls and processes Auditability and compliance are more difficult to demonstrate due to reliance on manual processes Data quality risks exist due to manual handling, and generating insights requires additional manipulation Future State (Target) Cadent is seeking solutions that deliver the following outcomes: Structured case management supported by configurable workflows, prioritisation and escalation Reduced administrative burden through automation, templates and improved visibility of work in progress Built-in dashboards and reporting capability with minimal manual intervention Integrated appointment booking and diary management to optimise utilisation Secure, role-based access to confidential records with controlled sharing and full auditability Clear audit trails and compliance controls aligned to GDPR and wider security requirements Improved data quality through structured data capture, enabling analytics and trend identification High-Level Capabilities Cadent is seeking information on supplier capabilities across the following areas: Data protection compliant confidential record keeping, including secure clinical case management, controlled sharing and audit functionality Workflow management capability to support task management, prioritisation, escalation and improved visibility of case status Appointment booking and diary management capability to improve scheduling efficiency and reduce administrative effort Management information and data analytics capability to provide performance reporting and enable identification of risks and trends Solution Outcomes Cadent is seeking solutions that: Reduce manual administrative effort and improve efficiency Provide reliable management information and operational insight Enhance compliance, auditability and data security Improve user experience for employees, managers and Occupational Health teams Support scalability and future service requirements Key Drivers Data protection and confidentiality, including alignment with UK GDPR Reduction in administrative burden and improvement in efficiency Improved workflow visibility and control Enhanced management information and insight Improved scheduling and utilisation Security assurance Service resilience and supportability

Planning Information

Request Summary Through this Request for Information (RFI) exercise, Cadent is seeking to understand the market. Suppliers are invited to provide responses to the following: 1. System Overview and Core Functionality Provide a high-level overview of your Occupational Health system, including how it supports: Case management and workflow Clinical record management Appointment booking and diary management Self-service capability for employees and managers User interface capability, including interaction between Occupational Health, employees and managers, and any external access arrangements (Maximum one page) 2. Workflow, Configuration and Usability Describe how your solution supports: Configurable workflows, templates and assessments Automated task management and case progression Real-time case visibility and prioritisation (Maximum one page) 3. Records Management, Data Handling and Reporting Describe your system's capability to: Maintain secure, structured clinical records Retrieve and export records in a user-friendly format Provide standard dashboards and management information Enable analysis and insight without manual data manipulation (Maximum one page) 4. Integration, Architecture and Access Provide a high-level overview of: Deployment type (SaaS, PaaS or on-premise), including hosting location if SaaS Integration capability with HR or enterprise systems, including APIs Ability to support real-time or near real-time data integration Support for Single Sign-On (SSO) (Maximum one page) 5. Security and Compliance Confirm whether the solution: Is compliant with UK GDPR Supports role-based access control and full audit logging Holds, or is working towards, Cyber Essentials Plus and/or ISO 27001 Please also describe your Business Continuity and Disaster Recovery approach, including how service continuity is maintained in the event of a system outage. (Maximum one page) 6. Commercial Model and ROM Costs Provide: A high-level pricing approach (e.g. licence model) Indicative implementation and ongoing costs Key commercial assumptions Please send your responses to emma.titchen@cadentgas.com by the deadline.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06bd39
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/059905-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Goods
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 48 - Software package and information systems
CPV Codes: 48000000 - Software package and information systems

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 25 Jun 20261 weeks ago
Submission Deadline: Not specified
Future Notice Date: 15 Jul 20262 weeks to go
Award Date: Not specified
Contract Period: 1 Dec 2026 - 30 Nov 2030 4-5 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: CADENT GAS LIMITED
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: COVENTRY
Postcode: CV7 9JU
Post Town: Coventry
Country: England
Major Region (ITL 1): TLG West Midlands (England)
Basic Region (ITL 2): TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3): TLG13 Warwickshire CC
Delivery Location: Not specified
Local Authority: Rugby
Electoral Ward: Revel and Binley Woods
Westminster Constituency: Rugby

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/059905-2026
25th June 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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