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Ticket Protection

CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL

This public procurement record has 3 releases in its history.

Award

26 Jun 2026 at 13:17

UK7 - Contract Details Notice
Award

26 Jun 2026 at 13:05

UK6 - Contract Award Notice
Award

26 Jun 2026 at 12:56

UK5 - Transparency Notice
Summary of the contracting process

The City of Bradford Metropolitan District Council has concluded a procurement process for the "Ticket Protection" service, aimed at reducing administrative and refund costs for theatres by offering third-party ticket protection to customers. This direct procurement fell below threshold regulations and did not require competitive bids. Issued on 26th June 2026, the contract spans from the same date up to 8th March 2027, with potential extensions till 2028, depending on funding and performance. The contract is valued at £40,000, involving JM Marketing Limited, a small or medium-sized enterprise (SME) based in Hythe, as the supplier. This project falls under the industry category of goods, specifically theatre management systems, and is situated in the region of UKE41 in the United Kingdom.

This procurement presents significant opportunities for businesses involved in theatre services and consumer product protection sectors. SMEs like JM Marketing Limited, which specialize in niche service offerings such as ticket protection, stand to benefit from such tenders. Companies looking to expand their market presence by engaging directly with local government projects without the need for extensive competitive processes might find this approach advantageous. Additionally, this initiative also opens avenues for businesses capable of offering innovative solutions to support public authorities in diversifying income streams while also enhancing customer satisfaction.

How relevant is this notice?

Notice Information

Notice Title

Ticket Protection

Notice Description

To reduce down the cost to the theatres of administration and refunds, we introduced the option for customers to select a third party ticket protection at the point of sale. This is at no cost the council as the protection is recharged to the customer at a higher rate. This gives the customers peace of mind over their purchase and also adds a new income stream to theatres. JMM do not set up contracts so there is no long term commitment from the venue and they bill monthly based on a simple sales report. JMM issue an annual policy via Lloyds of London broker; they are covering liability for us to sell a consumer product.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06be48
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060391-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48814300 - Theatre management system

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
£40,000 Under £100K

Notice Dates

Publication Date
26 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Jun 20262 weeks ago
Contract Period
25 Jun 2026 - 8 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 1HX
Post Town
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
Not specified
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Supplier Information

Number of Suppliers
1
Supplier Name

JM MARKETING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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