Finance & People Services - Transformation Project

Notice Information

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Notice Title

Finance & People Services - Transformation Project

Notice Description

This preliminary market engagement is intended to help us test our thinking, understand what good looks like in practice and learn from organisations that have taken a similar approach. Thirteen Housing Group is exploring how to transform our Finance and People services, and the technology, delivery approach and partnerships that could enable that change. We are not approaching this as a like-for-like system replacement. Our starting point is the service and operating model: support can feel fragmented and process-heavy, routine activity is not always as simple as it should be, and more complex or sensitive issues do not always have the ownership (or ownership is not visible), consistency and visibility we want. Some capability gaps have also been filled in ways that add to overall complexity. We want a more joined-up, experience-led model that gives colleagues and managers clarity about what to do, where to go and what is happening. It should be: - simpler to access and use - more consistent in how cases and processes are handled end-to-end - better able to support good decisions, strong controls and better outcomes - underpinned by modern, well-integrated technology that reduces complexity rather than adding to it Technology is a critical enabler, but the transformation is the goal. What we are interested in learning about We're keeping things open, but we expect future solutions and approaches to cover: - Service and operating model service-led design for Finance and People, rather than technology-led replacement - one front door, triage and case management manager and colleague self-service with clear guardrails workflow, approvals, knowledge and guidance in the flow of work implementation, adoption and phased delivery approaches that reduce complexity and risk Finance capability We are seeking a modern, integrated Finance capability that supports strong financial management, control and insight across the organisation. This includes: - day-to-day financial management, budgeting, planning and forecasting - Purchase to Pay - Invoice to Cash - Record to Report - Budgeting and Forecasting - Treasury management - Tax compliance and reporting - Fixed Assets (including component accounting) - End-to-end Contract Management integration between Finance, payroll and related operational systems procurement integrated with Finance to support better commercial insight, contract management, spend visibility and control across the end-to-end procurement lifecycle, reflecting annual third-party spend of over PS300m in goods and services HR / People capability - employee records and lifecycle management recruitment, onboarding and retention - payroll and workforce data - case management for sensitive processes such as grievances, disciplinaries and absence - reporting and analytics Across both - modern, cloud-based solutions - simple, user-friendly design - strong integration across Finance, payroll, HR and other key systems - coherent capability that reduces the need for bespoke workarounds - responsible and well-governed use of automation and AI What we would like to hear from the market - how organisations with similar needs, particularly in housing or other complex, regulated service environments, have approached this kind of transformation - what good looks like in practice for a joined-up Finance and People ecosystem - the capabilities, delivery models and architecture options we should consider - the main risks, dependencies and sequencing choices we should think about early - what should typically sit within a core platform, and what may be better provided through complementary tools practical lessons from implementation, adoption and operating model change How we may engage We may invite interested suppliers and partners with a clear track record of supporting such transformation to take part in proportionate market engagement activity, including short questionnaires, requests for written information, demonstrations, informal discussions or discovery sessions. Taking part is entirely optional and will not affect any future procurement. Important information This is preliminary market engagement only. It is not a tender, call for competition or contract opportunity. We will not award any contract at this stage. Thirteen is not committing to any particular procurement route, solution or scope. We may change or stop this engagement at any time. You will take part at your own cost. Any future procurement will be subject to a separate formal process.

Planning Information

Register your interest by providing examples of similar functionality you have delivered. Where possible, please include links or demonstrations for us to review. Email procurement@thirteengroup.co.uk. We will reach out to all suppliers if we require more information.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06bf60
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/060876-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: UK2 - Preliminary Market Engagement Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: SME
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 29 Jun 20263 days ago
Submission Deadline: Not specified
Future Notice Date: 30 Sep 20263 months to go
Award Date: Not specified
Contract Period: 31 May 2027 - 30 May 2035 Over 5 years
Recurrence: Not specified

Notice Status

Tender Status: Planning
Lots Status: Planning
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: THIRTEEN HOUSING GROUP LIMITED
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: MIDDLESBROUGH
Postcode: TS2 1QG
Post Town: Cleveland
Country: England
Major Region (ITL 1): TLC North East (England)
Basic Region (ITL 2): TLC3 Tees Valley
Small Region (ITL 3): TLC32 South Teesside
Delivery Location: TLC North East (England)
Local Authority: Middlesbrough
Electoral Ward: Central
Westminster Constituency: Middlesbrough and Thornaby East

Further Information

Notice Documents

https://www.find-tender.service.gov.uk/Notice/060876-2026
29th June 2026 - Preliminary market engagement notice on Find a Tender

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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