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Provision of an Emergency Department ICT tracking System

WESTERN HEALTH & SOCIAL CARE TRUST

This public procurement record has 2 releases in its history.

Award

30 Jun 2026 at 12:14

UK6 - Contract Award Notice
Award

30 Jun 2026 at 12:02

UK5 - Transparency Notice
Summary of the contracting process

The Western Health & Social Care Trust has completed a procurement process for the "Provision of an Emergency Department ICT tracking System." This contract fell under the services category, specifically IT services like consulting and software development. Located in Londonderry, United Kingdom, this procurement was conducted through a direct award method due to the supplier's exclusive rights to the necessary software. Key dates include the contract award on 30th June 2026, with the contract period commencing on 1st August 2026 and concluding on 31st March 2028. The primary supplier awarded for this contract is EGTON MEDICAL INFORMATION SYSTEMS LIMITED (Optum), based in Leeds.

This tender offers potential business growth opportunities for large-scale IT service providers with experience in healthcare system integrations, particularly those with capabilities in software migration to updated platforms such as Microsoft Server and SQL Server. As the procurement was a direct award due to intellectual property constraints, businesses that own similar proprietary rights or specialise in partnerships with exclusive suppliers may find comparable opportunities beneficial. The focus on transitioning systems to a read-only model and providing ongoing support highlights a stable avenue for IT maintenance and sustenance contracts, particularly for those aiming to engage with the health sector in the UK.

How relevant is this notice?

Notice Information

Notice Title

Provision of an Emergency Department ICT tracking System

Notice Description

The intended purpose of the contract is for the Symphony supplier (Optum), to decommission the system to a read only model by reducing server and licence numbers, disabling live interfaces, migrating to updated Microsoft Server and SQL Server platforms, and ensuring ongoing annual support.

Procurement Information

The Trust is seeking to rely upon Schedule 5, paragraph 5, which provides that: The following conditions are met in relation to the public contract: (a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required. Optum/ Egton medical are the sole source suppliers of the software and have exclusive rights to the product and data held within.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c018
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061241-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£113,843 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Jun 20262 weeks ago
Contract Period
31 Jul 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTERN HEALTH & SOCIAL CARE TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDONDERRY
Postcode
BT47 6SB
Post Town
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0A Derry City and Strabane
Delivery Location
Not specified
Local Authority
Derry City and Strabane
Electoral Ward
Kilfennan
Westminster Constituency
Foyle

Supplier Information

Number of Suppliers
1
Supplier Name

EGTON MEDICAL INFORMATION SYSTEMS LIMITED (OPTUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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