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Provision of Eye Care Liaison Officer (ECLO) Services

Somerset NHS Foundation Trust

This public procurement record has 2 releases in its history.

TenderUpdate

30 Jul 2026 at 11:59

Tender Notice
Award

01 Jul 2026 at 11:44

Award Notice
Summary of the contracting process

Somerset NHS Foundation Trust procured Eye Care Liaison Officer (ECLO) services for Yeovil District Hospital. The service supports people affected by sight loss, together with their friends, families and carers. It includes providing ECLO support in line with the RNIB ECLO Quality Framework and Practice guidelines; establishing and maintaining referral pathways to relevant organisations and services; making appropriate onward referrals; assisting with certification and registration processes for people with sight impairment; and promoting the ECLO service during induction for new ophthalmology clinical staff. This is a health service delivered at Yeovil District Hospital, with the Trust as the buying organisation. The requirement is focused on patient support, sight-loss care coordination, clinical referral processes and integration with ophthalmology services.

The contract was awarded to the Royal National Institute of Blind People (RNIB) through the Provider Selection Regime’s direct award process C, using a limited procedure without prior publication of a competition notice. The award date was 30 July 2026. The contract was signed on 29 June 2026 and covers service delivery from 1 August 2026 to 31 July 2031. Its estimated lifetime value is £220,547. The evaluation basis recorded for the award was the existing provider’s satisfactory performance of the original contract and likelihood of meeting the proposed contract to a sufficient standard. The stated key criteria were quality and innovation 25%, value 20%, integration, collaboration and sustainability 20%, improving access and reducing health inequalities 25%, and social value 10%.

This award demonstrates demand from Somerset NHS Foundation Trust for a specialist, established ECLO service supporting patients affected by sight loss within an ophthalmology setting. A credible future competitor would need trained staff able to provide safe, effective and accessible patient support, work with people’s families and carers, and operate consistently with the RNIB ECLO Quality Framework and Practice guidelines. It would also need strong relationships with local organisations, reliable referral and onward-referral pathways, and practical knowledge of certification and registration for sight impairment. Experience integrating a patient-facing service into NHS clinical teams would be important, including promoting the service to ophthalmology staff. Evidence of quality, innovation, collaboration, service sustainability, reduced health inequalities and social value would support competitiveness with this buyer.

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Notice Information

Notice Title

Provision of Eye Care Liaison Officer (ECLO) Services

Notice Description

Provision of ECLO services for Yeovil District Hospital.

Lot Information

Lot 1

Provision of Eye Care Liaison Officer (ECLO) Services for Yeovil District Hospital.

Services to be provided include:
* Deliver ECLO services, in line with the RNIB ECLO Quality Framework and Practice guidelines, to people affected by sight loss, their friends, families and carers
* Establish and maintain effective referral pathways to a wide range of relevant organisations and services and make appropriate onward referrals
* Assist with certification and registration processes in line with Department of Health and Social Care's 'Certificate of Vision Impairment: Explanatory Notes for Consultant Ophthalmologists and Hospital Eye Clinic Staff in England'
* Promote the ECLO Service as part of the induction process for new clinical staff related to Ophthalmology

The Authority is intending to award a contract to an existing provider following direct award process C.

The lifetime value of this contract is expected to be PS220,547.00.

The contract dates are 01.08.26 - 31.07.31

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight on 13 July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c100
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072120-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£220,547 £100K-£500K

Notice Dates

Publication Date
30 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Somerset NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TAUNTON
Postcode
TA1 5DA
Postcode Area
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLK23 Somerset CC
Local Authority
Somerset
Electoral Ward
Bishop's Hull & Taunton West
Westminster Constituency
Taunton and Wellington

Supplier Information

Number of Suppliers
1
Supplier Name

The Royal National Institute of Blind People (RNIB)

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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