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Agile Delivery Technical Support

DIGITAL HEALTH & CARE WALES

This public procurement record has 1 release in its history.

Award

02 Jul 2026 at 08:07

UK5 - Transparency Notice
Summary of the contracting process

Digital Health & Care Wales has awarded a contract titled "Agile Delivery Technical Support" to Reply Limited, focusing on the provision of Agile Scrum coaching and support services. This procurement, under the services category, involves the development and mentoring of Agile delivery coaches to strengthen organisational delivery capability. The contracting process was executed through a direct award method, justified by the specialised knowledge and established frameworks of the incumbent supplier. Located in Cardiff, UK, this contract is governed by Welsh devolved regulations and involves delivery activities across the UK. Key dates include the contract's commencement on 13th August 2026 and conclusion on 13th November 2026, with a scheduled future signature date by 27th July 2026.

This contract offers significant opportunities for businesses experienced in Agile methodologies and coaching frameworks, particularly those with a strong background in research and development services and consultancy. Large enterprises with capabilities in Agile transformation and those able to provide practical, team-based coaching in software delivery can benefit from engaging in such procurements. The demand for expertise in Agile Scrum principles offers a lucrative avenue for businesses geared towards enhancing digital health and care services. This procurement highlights the importance of maintaining continuity and leveraging existing technical knowledge, making it a prime opportunity for organisations that specialise in complex, sustained value delivery through Agile practices.

How relevant is this notice?

Notice Information

Notice Title

Agile Delivery Technical Support

Notice Description

Digital Health and Care Wales ("DHCW") intends to award a contract for the provision of Agile Scrum coaching and support services to assist with the continued embedding of Agile delivery methodologies across its software delivery teams. The services will focus on providing practical, team-based coaching and mentoring to support the adoption and consistent application of Agile Scrum principles, practices and behaviours. This includes working alongside product teams to reinforce effective sprint planning, delivery cadences, continuous improvement practices, and the use of standardised delivery metrics. The requirement also includes the development and mentoring of internal Agile Scrum Delivery Coaches to support knowledge transfer, capability building and the sustainable adoption of Agile ways of working across DHCW. The overall objective of the contract is to strengthen organisational Agile delivery capability, improve consistency in delivery practices across teams, and support continuous improvement in software development and delivery outcomes.

Procurement Information

The requirement is intrinsically linked to the specialist technical knowledge, delivery methodologies, coaching frameworks and Agile operating model previously developed and implemented by the incumbent supplier. The services require the continued application and operational embedding of these established frameworks within live delivery teams. The incumbent supplier possesses detailed technical and organisational knowledge that is critical to the successful delivery of the requirement, and replacement of that expertise would introduce significant technical, implementation and delivery risks that could adversely impact the achievement of the intended transformation outcomes. Re-procuring an alternative supplier at this stage would introduce duplication of effort, additional onboarding time, and increased delivery risk, as a new provider would need to repeat discovery and analysis activities already completed.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c1e9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/062023-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Jul 20261 weeks ago
Contract Period
12 Aug 2026 - 13 Nov 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH & CARE WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

REPLY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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