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Agile Delivery Management and Technical Support

Digital Health and Care Wales

This public procurement record has 3 releases in its history.

Award

09 Sep 2026 at 14:09

UK7 - Contract Details Notice
Award

27 Jul 2026 at 15:38

UK6 - Contract Award Notice
Award

02 Jul 2026 at 09:07

UK5 - Transparency Notice
Summary of the contracting process

Digital Health & Care Wales procured Agile Scrum coaching and support services for its software delivery teams. The work is intended to embed consistent Agile delivery methods through practical, team-based coaching and mentoring. This includes strengthening sprint planning, delivery cadences, continuous improvement and the use of standardised delivery metrics. The requirement also covers developing and mentoring internal Agile Scrum Delivery Coaches, enabling knowledge transfer and longer-term capability within the organisation. The service is a consultancy and related technical support requirement, classified under research, development and related consultancy services (CPV 73000000). Delivery is for Digital Health & Care Wales in Wales. Businesses with experience supporting software teams through Agile transformation, Scrum adoption and internal coaching capability would recognise this as their market.

The procurement is complete and was awarded through a direct award to Reply Limited. The award date was 27 July 2026, following a standstill period ending on 6 August 2026. The contract was signed on 3 September 2026 and runs from 7 September 2026 to 27 January 2027. The contract value is £200,000 excluding VAT, or £240,000 including VAT. The buyer justified the direct award on continuity, value for money, risk mitigation and technical capability, citing the supplier’s established knowledge of its Agile delivery environment, organisational structure, transformation objectives and implementation activities. One lot was awarded. The contract includes an option for additional services arising from continuity requirements, dependencies, risks, recommendations or opportunities, subject to business need, funding, governance approval and applicable regulations.

This award shows demand from a Welsh public-sector health and care organisation for hands-on Agile delivery improvement rather than purely advisory work. A credible competitor for a future requirement would need demonstrable experience coaching software product teams in Scrum, embedding consistent delivery behaviours and improving sprint planning, delivery cadence and continuous improvement. It would also need to use meaningful delivery metrics and work closely with stakeholders through agreed governance arrangements. The requirement favours suppliers able to transfer knowledge, mentor internal Agile Scrum Delivery Coaches and build sustainable capability, not just provide short-term consultants. Experience of complex organisational transformation, public-sector delivery environments, continuity planning, dependencies and delivery risk would strengthen a supplier’s position. Teams should be able to combine practical coaching, technical understanding and structured capability development.

How relevant is this notice?

Notice Information

Notice Title

Agile Delivery Management and Technical Support

Notice Description

Digital Health and Care Wales ("DHCW") intends to award a contract for the provision of Agile Scrum coaching and support services to assist with the continued embedding of Agile delivery methodologies across its software delivery teams.The services will focus on providing practical, team-based coaching and mentoring to support the adoption and consistent application of Agile Scrum principles, practices and behaviours. This includes working alongside product teams to reinforce effective sprint planning, delivery cadences, continuous improvement practices, and the use of standardised delivery metrics.The requirement also includes the development and mentoring of internal Agile Scrum Delivery Coaches to support knowledge transfer, capability building and the sustainable adoption of Agile ways of working across DHCW.

Procurement Information

The justification for a direct award has been met on the grounds of continuity, value for money, risk mitigation, and technical capability. The proposed supplier has established extensive knowledge of DHCW's Agile delivery environment, organisational structure, transformation objectives, and Agile implementation activities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c1e9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085417-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£200,000 £100K-£500K
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
9 Sep 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jul 20261 months ago
Contract Period
7 Sep 2026 - 27 Jan 2027 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Digital Health and Care Wales
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

Reply Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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