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Ethnic Minority Health and Wellbeing Services

Wirral Council

This public procurement record has 2 releases in its history.

Tender

02 Oct 2026 at 14:39

UK4 - Tender Notice
Planning

03 Jul 2026 at 14:36

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Wirral Council is seeking providers for ethnic minority health and wellbeing services across Wirral. The four service areas are support for asylum seekers and refugees, including dispersed populations; community outreach and engagement; community health and wellbeing; and cultural awareness and inclusion training. The first service combines community-based, culturally responsive support with referrals to health, wellbeing and wider services, and aims to address health inequalities. Outreach is intended to improve awareness, access and early identification of unmet need. The health and wellbeing service focuses on prevention, early intervention and health promotion. Training is intended to build the cultural competence and confidence of workforces serving ethnic minority communities. The services are designed to improve inclusion, access and outcomes for people across the borough.

The Council invited tenders through a competitive flexible procedure, with awards to be evaluated lot by lot on the most advantageous tender. Enquiries were due by 14 October 2026 at 12 noon; tenders by 30 October 2026 at 12 noon. The planned contract period is 1 April 2027 to 31 March 2029, with an option to extend by 12 months. The estimated values are £270,000 for asylum seeker and refugee support, £300,000 for outreach and engagement, £240,000 for community health and wellbeing, and £90,000 for training. Bidders may apply for one or more lots, but normally can win no more than two; they must rank their lot preferences. For the first three lots, evaluation is 70% quality, 20% price and 10% social value. Training is assessed 80% on quality and 20% on price.

The opportunity suits providers able to deliver community-based services with ethnic minority communities in Wirral, including small and medium-sized businesses and voluntary, community and social enterprises. Relevant strengths include culturally responsive support, trusted community relationships and the ability to engage people through local networks and community settings. Providers bidding for asylum seeker and refugee support should be equipped to coordinate person-centred assistance and effective referral pathways across health, wellbeing and wider support services. Outreach providers need to sustain engagement, amplify community insight and identify unmet needs early. The health and wellbeing lot calls for prevention, early intervention and health promotion, while the training lot requires capability in cultural awareness, inclusion and workforce development. Strong quality proposals matter across all lots; social value forms a scored element in the first three lots and is included within the quality assessment for training.

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Notice Information

Notice Title

Ethnic Minority Health and Wellbeing Services

Notice Description

The Council seeks to establish contracts for the delivery of community-based support services for ethnic minority communities. The procurement is divided into four Lots, with the detailed scope, service requirements, estimated values and delivery expectations set out within the Lot descriptions and procurement documents. Services are intended to improve accessibility, inclusion and outcomes for service users across the borough.

Lot Information

Asylum Seekers and Refugees (including dispersed populations)

This commission aims to develop a deeper understanding of the health and wellbeing needs of asylum seekers and refugees in Wirral enabling targeted action that reduces health inequalities and improve outcomes for these communities. The Service will provide an integrated, community-based and culturally responsive model to reduce health inequalities and improve outcomes for asylum seekers and refugees across Wirral. Through trusted community settings and effective referral pathways, it will improve access to health, wellbeing and wider support services, providing coordinated, person-centered assistance. The Service will engage asylum seeker and refugee communities across Wirral, offering targeted support to address the wider determinants of health, promote wellbeing, and increase access to services, support and opportunities.

Renewal: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Community Outreach and Engagement

The Service will provide a community-based outreach and engagement programme that aims to improve engagement with ethnic minority communities, increase awareness of available services and opportunities, and support action to reduce health inequalities across Wirral. The Service will engage communities through trusted settings, local networks and community-based approaches, helping to improve access to information, support and opportunities that promote health and wellbeing. The Service will place a strong emphasis on prevention, community voice, community insight and the early identification of unmet need. The overall aim of the Service is to actively engage Wirral's ethnically diverse communities through sustained and consistent outreach activity.

Renewal: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Community Health and Wellbeing

The Service will provide an integrated, community-based and culturally responsive model for ethnic minority communities across Wirral. Through prevention, early intervention and health promotion activities, it will increase access to health and wellbeing information, support and opportunities. The overall aim of the Service is to enable ethnic minority communities across Wirral to thrive by strengthening community capacity, promoting inclusion and supporting equitable health and wellbeing outcomes.

Renewal: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Cultural Awareness and Inclusion Training

The Service will provide a programme of cultural awareness, learning and workforce development activity to strengthen cultural competence, inclusion and equitable service delivery across organisations working with ethnic minority communities in Wirral. The overall aim of the Service is to build workforce capability and confidence to deliver accessible, inclusive and culturally responsive services, helping to reduce barriers to access, challenge stigma and improve experiences for ethnic minority communities.

Renewal: The Contract will commence on 1st April 2027 for an initial period of two (2) years. With an extension option for a further 12 months.

Planning Information

Questionnaire to be completed on the Councils e-tendering portal Chest portal: https://www.the-chest.org.uk/ Project Title: Pre Market Engagement Questionnaire (PMQ) - Migrant Health Commission Project reference: DN820785 All communications & clarifications must be raised via the e-tendering portal (The Chest) Closing date for responses 12 noon Friday 17th July 2026 If you experience any technical difficulties registering or using The Chest, please contact support: Email: procontractsuppliers@proactis.com

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c38d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/093413-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

85 - Health and social work services

CPV Codes

80561000 - Health training services

85322000 - Community action programme

85323000 - Community health services

Notice Value(s)

Tender Value
£900,000 £500K-£1M
Lots Value
£900,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20264 days ago
Submission Deadline
30 Oct 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2029 2-3 years
Recurrence
2029-04-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wirral Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALLASEY
Postcode
CH44 8ED
Postcode Area
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD74 Wirral
Local Authority
Wirral
Electoral Ward
Seacombe
Westminster Constituency
Wallasey

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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