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Unified Communications and Mobile Services - 2026

The Education Training Collective

This public procurement record has 2 releases in its history.

TenderCancellation

20 Aug 2026 at 09:27

UK12 - Procurement Termination Notice
Tender

07 Jul 2026 at 14:32

UK4 - Tender Notice
Summary of the contracting process

The Education Training Collective sought a single supplier for managed unified communications and mobile services. The requirement covers a modern, resilient cloud telephony service using Microsoft Teams, migration from the existing analogue platform, business mobile services, ongoing technical support, account management and strategic advice. This is a telecommunications services contract, with delivery across the United Kingdom. The buyer is based at Stockton Riverside College in Thornaby. The appointed supplier would be responsible for integrating and managing the communications service, supporting users and maintaining service resilience throughout the contract. The requirement therefore suits telecommunications providers, Microsoft Teams telephony specialists and business mobile operators able to provide one integrated service rather than separate suppliers for telephony and mobile communications.

The buyer invited offers through an above-threshold open procedure. The enquiry deadline was 22 July 2026 at 17:00, and the tender submission deadline was 3 August 2026 at 16:00. The estimated value was £210,000 excluding VAT, or £252,000 including VAT. The planned contract period was 1 September 2026 to 31 August 2029, with two optional 12-month renewals allowing an end date of 31 August 2031. Evaluation was weighted 70% quality and 30% price. Following evaluation, the tender was cancelled and the award was cancelled on 20 August 2026. The buyer said the original specification covered 350 dedicated telephony users but the requirement had expanded to approximately 700 users, requiring a substantially revised Teams Telephony specification and a new tender.

This opportunity suited a supplier able to take end-to-end responsibility for Microsoft Teams Telephony and business mobile services, including cloud implementation, migration from analogue telephony, user support, service management and strategic advice. Providers needed the operational capacity to support an expanded telephony user base of approximately 700 people, rather than only the 350 direct-dial users identified in the original specification. Relevant bidders would be established telecommunications or unified communications businesses with experience delivering resilient managed services, integrating telephony with Microsoft Teams, migrating legacy systems and supporting mobile users. The requirement also favoured suppliers with the account-management capability to provide continuing advice and oversee a single integrated communications service. The procurement was cancelled because these requirements needed substantial revision.

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Notice Information

Notice Title

Unified Communications and Mobile Services - 2026

Notice Description

Etc. is seeking to appoint a single supplier to provide a modern, resilient and fully managed Unified Communications and Mobile Service comprising Microsoft Teams Telephony and Business Mobile Services. The successful supplier will be responsible for implementing a cloud-based telephony solution using Microsoft Teams, migrating services from the existing analogue platform, supplying and supporting business mobile services, and providing ongoing support, account management and strategic advice throughout the contract term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c54e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079281-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
£210,000 £100K-£500K
Lots Value
£210,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20263 weeks ago
Submission Deadline
3 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Education Training Collective
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
THORNABY
Postcode
TS17 6FB
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC1 Tees Valley and Durham
Local Authority
Stockton-on-Tees
Electoral Ward
Mandale & Victoria
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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