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CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

SOUTHEND-ON-SEA CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

07 Jul 2026 at 13:35

UK4 - Tender Notice
Summary of the contracting process

Southend-on-Sea City Council is currently in the tender stage of a public procurement process titled "CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES". This procurement falls under the industry category of "Research and development services and related consultancy services" and is part of an open competition with a below threshold procurement method. The final submission deadline for tenders is set for 21 July 2026, with an enquiry period ending on 13 July 2026. The contract spans a wide geographical area within the United Kingdom, covering regions from UKC to UKK. The total contract value is estimated at £100,000, with the procurement focusing on selecting a partner to develop detailed business cases and provide consultancy support to enhance resident experience through the integration of call-centre/corporate resolution centre models.

This tender presents a significant opportunity for consultancies specialising in programme design and implementation, particularly those with experience in the public sector. Small and medium enterprises (SMEs) are encouraged to participate, as the procurement is suitable for them. Businesses who can offer robust solutions that align with the predefined data and assumptions, while also bringing innovative insights during the development phase, will find this tender particularly beneficial for growth. Given the open procurement method, this is an excellent chance for businesses seeking to enter or expand within the public service consultancy sector to collaborate with a sub-central government authority such as Southend-on-Sea City Council.

How relevant is this notice?

Notice Information

Notice Title

CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

Notice Description

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c550
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063700-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
£100,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20261 weeks ago
Submission Deadline
21 Jul 20265 days to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Aug 2026 - 5 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHEND-ON-SEA CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6FA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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