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Non-Urgent Patient Transportation Services

North Tees And Hartlepool Nhs Foundation Trust

This public procurement record has 2 releases in its history.

TenderUpdate

28 Jul 2026 at 08:09

Tender Notice
Award

14 Jul 2026 at 11:48

Award Notice
Summary of the contracting process

North Tees and Hartlepool NHS Foundation Trust procured non-urgent patient transport services for NHS patients discharged from treatment and otherwise eligible under Department of Health criteria. The service covers safe transfers between University Hospital of North Tees, University Hospital of Hartlepool and other relevant hospitals or healthcare facilities, as well as journeys to patients’ places of residence, including homes, nursing homes, hospices, hospitals and treatment centres. Occasional transport from a hospital or healthcare facility to a patient’s home may also be required. The service operates seven days a week across a 24-hour period and is classified as health and hospital-related services. The buyer is based in Stockton and the operating area covers North Tees, Hartlepool and associated patient destinations.

This procurement has been awarded under the Provider Selection Regime through a Direct Award C procedure without prior publication of a competition notice. The award decision was made to EMED Group Limited, with the contract formally signed on 14 July 2026. The contract period is 1 August 2026 to 31 July 2028, comprising an initial 12-month term with an option to extend by a further 12 months. The estimated value was £624,000 excluding VAT per annum; the signed contract value is £1,248,000. The procurement was evaluated on price. The standstill period ended without representations, and the Trust confirmed the award after that period. One bid was recorded for the requirement.

For suppliers assessing future non-urgent patient transport opportunities with this Trust, the award indicates demand for a dependable, round-the-clock patient transfer operation across hospitals, healthcare facilities and residential settings. A credible competitor would need the operational capacity to provide scheduled and occasional journeys seven days a week, including support for patients discharged from treatment and those meeting NHS eligibility requirements. Relevant capability includes safe patient transport, reliable booking and dispatch arrangements, coverage across the North Tees and Hartlepool area, and the ability to serve homes, nursing homes, hospices and treatment centres. Experience delivering compliant NHS or healthcare transport at this scale would help demonstrate that the service can meet the Trust’s safety, efficiency and continuity requirements.

How relevant is this notice?

Notice Information

Notice Title

Non-Urgent Patient Transportation Services

Notice Description

North Tees and Hartlepool NHS Foundation Trust has a requirement for the provision of a safe and efficient transport service for patients discharged from treatment at Hospitals covered within the Trust.<br/><br/>The service will include the transfer of patients between the University Hospital of North Tees (UHNT) and the University Hospital of Hartlepool (UHH) and any other sites where appropriate and where required. The service will operate 7 days a week covering a 24 hour period. On rare occasions there may be a request to support a patient at home.<br/><br/>The service is required for NHS non-emergency patients who meet the eligibility criteria as defined by the Department of Health on 19th September 2007. The journeys will be between hospitals and healthcare facilities and a place of residence. The place of residence is defined as any address specified at the time of booking. For example, home, nursing home, hospice, hospital or treatment centre.<br/><br/>The service specification is underpinned by the following document: Department of Health - Guidance for the commissioning of Ambulance Services Department of Health - Eligibility Criteria for non-emergency patient transport.<br/><br/>The existing provider (EMED Group) are satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard, which is why a Direct Award C process has been undertaken. The standstill period has now come to an end with no representations made. The Trust are therefore able to complete the award by publishing this F14 notice.<br/><br/>The contract duration will be from the 1st August 2026 to the 31st July 2028, an initial 12 month term with the option to extend by 12 months. The value of this contract is estimate to be PS624,000.00 (Excluding VAT) per annum.

Lot Information

Lot 1

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by the 24th July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Conflicts of interest identified among key stakeholders: [0]. Additional information: This contract will be live from the 1st August 2026 - 31st July 2028, an initial 12 month term with the option to extend by 12 months.

The value of this contract is estimate to be PS624,000.00 (Excluding VAT) per annum.

Procurement Information

The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard, therefore a PSR Direct Award C process has been undertaken.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ca9a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070993-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85110000 - Hospital and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,248,000 £1M-£10M

Notice Dates

Publication Date
28 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Tees And Hartlepool Nhs Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON
Postcode
TS19 8PE
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC1 Tees Valley and Durham
Local Authority
Stockton-on-Tees
Electoral Ward
Hardwick & Salters Lane
Westminster Constituency
Stockton North

Supplier Information

Number of Suppliers
1
Supplier Name

EMED Group

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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