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Cloud Network Support

Transport for London

This public procurement record has 1 release in its history.

Planning

14 Jul 2026 at 13:35

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for London (TfL) is in the planning stage of a public procurement process titled "Cloud Network Support," focusing on the services industry category. The organisation is seeking input on its procurement approach by 14th August 2026. TfL, located at 5 Endeavour Square, London, aims to engage with partners to provide comprehensive operational support, monitoring, and optimisation of its cloud network infrastructure across public cloud environments. The procurement process is at the planning stage and potential suppliers should anticipate tender communications from September 8th, 2026, with an expected contract period from July 2027 to July 2031. The coverage area for this project spans multiple regions within the United Kingdom.

This tender represents a significant opportunity for businesses experienced in cloud networking services, specifically those capable of delivering 24/7 operational support, security, and network optimisation. Companies specialising in information technology services, network servers, system quality assurance, and software support services are well-suited to compete. The contract presents potential for business growth through engaging with a major public undertaking like TfL, offering opportunities for innovation in service delivery, integration with existing operational toolsets, and demonstrating compliance with recognised security standards. Such an undertaking requires expertise in managing a business-critical environment efficiently while maintaining high security and governance standards.

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Notice Information

Notice Title

Cloud Network Support

Notice Description

Transport for London (TfL) is seeking a managed service partner to provide 24x7x365 operational support, monitoring, management, maintenance and optimisation of its cloud network infrastructure across public cloud environments. The scope includes cloud connectivity services, virtual networking, cloud gateways, cloud firewalls, security appliances, cloud exchange services, and interconnectivity solutions such as ExpressRoute and Direct Connect. The service extends beyond traditional incident management and includes proactive monitoring, alerting, logging, firewall policy management, security compliance, change and configuration management, capacity planning, backup and restoration, vulnerability remediation, reporting, and risk management. Suppliers must demonstrate strong cloud networking expertise, integration with TfL's existing operational toolsets, compliance with recognised security standards, and the ability to support a highly available, business-critical environment. TfL wishes to understand market capability, service delivery approaches, tooling, commercial models and innovation opportunities that will support the ongoing operation, security and optimisation of its cloud network estate while maintaining resilience, governance and compliance.

Planning Information

We are seeking input on our procurement approach. To register your interest and receive more information, please contact cloudnetworksupport@tfl.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cac5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066187-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48821000 - Network servers

72222300 - Information technology services

72225000 - System quality assurance assessment and review services

72253100 - Helpdesk services

72253200 - Systems support services

72261000 - Software support services

72511000 - Network management software services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
8 Sep 2026Expired
Award Date
Not specified
Contract Period
13 Jul 2027 - 12 Jul 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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