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Dispatch System Software

Medicines and Healthcare Products Regulatory Agency

This public procurement record has 2 releases in its history.

Award

11 Sep 2026 at 17:13

UK6 - Contract Award Notice
Award

15 Jul 2026 at 15:42

UK5 - Transparency Notice
Summary of the contracting process

The Medicines and Healthcare products Regulatory Agency (MHRA) procured dispatch system software services to replace its existing dispatch and inventory systems. The required solution comprises interoperable modules providing real-time visibility across the product lifecycle and structured data management. The work is categorised as enterprise resource planning software development services. Delivery is for the United Kingdom, with MHRA based in London. The system is intended to operate using MHRA’s legacy system, so suppliers with experience integrating new dispatch and inventory functionality with existing systems are relevant. The requirement covers one lot and is suitable for small and medium-sized enterprises. It concerns software development and implementation rather than the supply of physical inventory or standalone logistics services.

The procurement is complete and was awarded to AEB International. MHRA used a direct award under section 43 of the Procurement Act 2023, following an unsuccessful open tender procedure. The award was made on 15 July 2026. The awarded value is £170,326.08 excluding VAT, or £204,391 including VAT. The contract period is 1 October 2026 to 29 September 2027. A contract signature was scheduled for 30 September 2026. The award is active and relates to the single dispatch system software lot. The procurement was evaluated through the direct-award route justified by the unsuccessful earlier open procedure and the requirement for a dispatch software system operated using MHRA’s legacy system.

For competitors, this award indicates demand for integrated dispatch and inventory software that can work with an established public-sector system rather than requiring a wholly separate platform. A credible supplier would need software development capability in enterprise resource planning, experience connecting interoperable modules, and the ability to provide real-time product lifecycle visibility and structured data management. The requirement also points to the importance of handling operational data consistently across dispatch and inventory functions while supporting legacy-system use. Smaller businesses were considered suitable, so scale alone was not a barrier to this requirement. Suppliers with a relevant product, integration capability and evidence of delivering comparable dispatch or inventory transformations would be well placed when MHRA next reviews this need.

How relevant is this notice?

Notice Information

Notice Title

Dispatch System Software

Notice Description

Replace existing dispatch and inventory systems with interoperable modules that provide real-time product lifecycle visibility and structured data management.

Procurement Information

Under S43 Procurement Act 2023, a contract for a dispatch software system, which will be operated using its legacy system, was awarded via direct award due to unsuccessful open tender procedure.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cc22
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086643-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212451 - Enterprise resource planning software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£170,326 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20264 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jul 20262 months ago
Contract Period
1 Oct 2026 - 29 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Medicines and Healthcare Products Regulatory Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

AEB (International) Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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