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Maintenance of Nurse Call / Communication Systems - Cheltenham General Hospital & Gloucestershire Royal Hospital

GLOUCESTERSHIRE HOSPITALS SUBSIDIARY COMPANY LIMITED

This public procurement record has 1 release in its history.

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16 Jul 2026 at 11:49

UK7 - Contract Details Notice
Summary of the contracting process

Gloucestershire Hospitals Subsidiary Company Limited procured planned and reactive maintenance for nurse call and communication systems at Cheltenham General Hospital and Gloucestershire Royal Hospital. The requirement covered mixed enhanced and basic maintenance cover for communications infrastructure used in the two hospitals. It falls within communications system maintenance services. The work is delivered across the hospital sites in Cheltenham and Gloucestershire. Lifecycle Procurement Services, acting for Commercial Services Kent Limited, managed the procurement as the procurement advisory service. The buyer is the Gloucestershire hospitals subsidiary company, while the selected service provider is Static Systems Group Limited, an SME specialising in nurse call and related communication system maintenance. The requirement covered one lot and was treated as a service contract for hospital communications equipment.

The procurement has been completed and awarded. The buyer used a direct award below the relevant threshold without competition. Static Systems Group Limited received the award on 1 April 2026. The contract was signed on 1 April 2026 and runs from 1 April 2026 to 31 March 2027. Its value is £26,386 excluding VAT, or £31,663.20 including VAT. The award and contract relate to the single lot covering maintenance at both hospitals. The published outcome identifies the award as active and the contract as active. Evaluation was therefore through the direct-award route rather than a competitive tender, with the selected supplier appointed to provide the planned and reactive maintenance requirement.

This procurement demonstrates a defined hospital-sector demand for specialist maintenance of nurse call and communication systems, covering both planned servicing and reactive response. A credible future competitor would need practical expertise in maintaining critical communications infrastructure across hospital sites, with the capacity to support enhanced and basic levels of cover. Relevant suppliers should be able to manage routine preventive work alongside fault response, coordinate activity across more than one hospital and work reliably in a healthcare environment where system availability is important. The award to an SME indicates that the requirement can be delivered by a focused specialist rather than only a large national provider. Experience with nurse call systems, healthcare estates, service coordination and responsive maintenance would strengthen a competing offer when this requirement is next considered.

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Notice Information

Notice Title

Maintenance of Nurse Call / Communication Systems - Cheltenham General Hospital & Gloucestershire Royal Hospital

Notice Description

Provision of planned and reactive maintenance for nurse call and communication systems across Cheltenham General Hospital and Gloucestershire Royal Hospital . Mixed Enhanced and Basic cover.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ccb6
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067173-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50334400 - Communications system maintenance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£26,386 Under £100K

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE HOSPITALS SUBSIDIARY COMPANY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHELTENHAM
Postcode
GL53 7QB
Postcode Area
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
Not specified
Local Authority
Cheltenham
Electoral Ward
College
Westminster Constituency
Cheltenham

Supplier Information

Number of Suppliers
1
Supplier Name

Static Systems Group

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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