This public procurement record has 1 release in its history.

Award

16 Jul 2026 at 15:51

Summary of the contracting process

North Tyneside Borough Council has recently completed a procurement process for the AIM Income Management System Renewal, focusing on cloud migration. This initiative, classified under IT services, involved the migration from the current on-premise income management system to a cloud-based solution, necessitating the continuation of support and system integration with existing payment functionalities. The council, located in North Tyneside, UK, utilised a direct procurement method below the threshold without competition. The contract was awarded to Access PaySuite Ltd, located in Loughborough, with the service period running from 16th June 2026 to 31st March 2030, including an optional 12-month extension. The contract, valued at £151,436 net, aims to enhance service continuity and future-proof the council's IT infrastructure.

This tender presents considerable opportunities for businesses specialising in IT consultancy, software development, and cloud service integration. Companies with experience in cloud migrations and payment system integrations will find this project an advantageous venture for portfolio expansion and showcasing expertise in modern IT solutions. Large-scale businesses like Access PaySuite Ltd demonstrate the scale of operation expected, but there may also be potential sub-contracting opportunities for smaller firms proficient in specific IT services or support. Additionally, the optional automated telephone payments feature within the contract signals potential ongoing opportunities for businesses focused on telephony payment solutions.

How relevant is this notice?

Notice Title

AIM Income Management System Renewal - Cloud Migration

Notice Description

The Authority requires the continued provision, support and cloud migration of its AIM income management system, including Paye.net internet payments, card payment functionality, existing system interfaces and integration with external merchant services. The current on-premise AIM system is hosted in the Authority's data centre, but the incumbent supplier is ending support for on-premise installations. Migration to the supplier's cloud-hosted service is therefore required to maintain service continuity, supportability and future resilience.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cd43
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067435-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£151,436 £100K-£500K

Notice Dates

Publication Date
16 Jul 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Jun 20261 months ago
Contract Period
15 Jun 2026 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTH TYNESIDE BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTH TYNESIDE
Postcode
NE27 0BY
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
North Tyneside
Electoral Ward
Shiremoor
Westminster Constituency
Cramlington and Killingworth

Supplier Information

Number of Suppliers
1
Supplier Name

ACCESS PAYSUITE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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