Notice Information
Notice Title
PLA26095 Cashless Parking Payment System
Notice Description
A cashless mobile payment system for residents and visitors in Torbay to pay parking charges for car park and on street parking.
Procurement Information
Following review of the available options, the current provider is considered to offer the most appropriate solution for the Council's operational and strategic requirements. A key factor in this assessment is the ability to retain the Council's existing mixed charging model, whereby the Council meets the merchant/transaction processing costs associated with card payments, whilst end users who choose to pay by SMS are responsible for the SMS service charge. This approach supports customer choice, ensures transparency of charging, and enables the Council to manage parking payment costs effectively without placing additional financial burden on all users. The contract value outlined in this notice includes both transaction and SMS charges and will not be the full cost to the Council. Alternative solutions available through frameworks would require changes to the existing charging structure and could result in increased costs to either the Council or users, creating potential additional implementation complexity. Retaining the current model provides continuity of service and minimises operational disruption. In addition, the Council is currently operating within a period of uncertainty arising from Local Government Reorganisation (LGR). As future governance arrangements, service delivery models and parking contract requirements may change during the transition to a successor authority, it is not considered prudent to undertake a full procurement exercise or implement a substantially different parking platform at this time. Such an approach could lead to unnecessary procurement and implementation costs, duplication of effort, and the risk of introducing a solution that may require replacement or significant modification following reorganisation. A direct award to the current supplier allows the Council to maintain a proven and established service, preserve current customer payment options and charging arrangements, avoid unnecessary transition costs during the LGR period, and retain flexibility for the future authority to review and determine its longer-term parking strategy once reorganisation arrangements are confirmed. During the contract term the Council will review and consider moving its service to the National Parking Platform (NPP). The proposed award is considered to deliver best value to the Council, minimise operational and customer risk, and provide continuity of service during a period of organisational change.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06cdb1
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/067688-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
63 - Supporting and auxiliary transport services; travel agencies services
-
- CPV Codes
63712400 - Parking services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £1,571,249 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Jul 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 16 Jul 20262 weeks ago
- Contract Period
- 31 Jul 2026 - 31 Jul 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- TORBAY COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- TORQUAY
- Postcode
- TQ1 3DR
- Post Town
- Torquay
- Country
- England
-
- Major Region (ITL 1)
- TLK South West (England)
- Basic Region (ITL 2)
- TLK4 Devon
- Small Region (ITL 3)
- TLK42 Torbay
- Delivery Location
- Not specified
-
- Local Authority
- Torbay
- Electoral Ward
- Tormohun
- Westminster Constituency
- Torbay
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/067688-2026
17th July 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/067687-2026
17th July 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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