Ticketing, Booking, and Commercial Software

Notice Information

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Notice Title

Ticketing, Booking, and Commercial Software

Notice Description

The purpose of this procurement exercise is to identify and select a supplier to provide a new ticketing, booking and commercial platform for OneRen that enhances operational efficiency, streamlines processes, and improves the overall visitor experience while ensuring proactive support from the provider.

Lot Information

Lot 1

The new system will primarily support the operation of the museums and event venues, providing a unified platform for admissions, bookings, retail transactions, and donations. It should enable staff to manage visitor activity efficiently while delivering a seamless experience for visitors both onsite and in advance of their visit. The system should support general admission ticketing, schools and group bookings, and donation functionality, alongside a fully integrated retail electronic point of sale (EPOS) solution with hardware integration including tills and cash drawers. The aim is to create a streamlined system that brings together museum and venue admissions, retail activity, and visitor bookings within a single platform. Additional information: Scotland Excel is acting on behalf of OneRen in the execution of this tender but will not be party to the contract or the management of the contract throughout its lifetime.

Renewal: OneRen will have the option to extend for up to a further 1 x 2-year period. Any period of extension will be at the sole discretion of OneRen.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06ce20
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/067921-2026
Current Stage: Tender
All Stages: Tender

Procurement Classification

Notice Type: Tender Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Open
Procurement Method Details: Open procedure
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72268000 - Software supply services

Notice Value(s)

Tender Value: Not specified
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 17 Jul 20262 weeks ago
Submission Deadline: 17 Aug 20262 weeks to go
Future Notice Date: Not specified
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Active
Lots Status: Active
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: RENFREWSHIRE LEISURE
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: PAISLEY
Postcode: PA1 1LL
Post Town: Paisley
Country: Scotland
Major Region (ITL 1): TLM Scotland
Basic Region (ITL 2): TLM3 West Central Scotland
Small Region (ITL 3): TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location: TLM Scotland
Local Authority: Renfrewshire
Electoral Ward: Paisley East and Central
Westminster Constituency: Paisley and Renfrewshire South

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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