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Ticketing, Booking, and Commercial Software

Renfrewshire Leisure

This public procurement record has 1 release in its history.

Tender

17 Jul 2026 at 15:34

Tender Notice
Summary of the contracting process

Renfrewshire Leisure is seeking a supplier for a new ticketing, booking and commercial software platform for OneRen. The requirement is for software supply, implementation and support services (CPV 72268000, with related software implementation and support classifications). The platform will support museums and event venues by bringing admissions, visitor bookings, retail transactions and donations into one system. It must cover general admission ticketing, schools and group bookings, and donation processing. The requirement also includes an integrated electronic point-of-sale system for retail activity, with hardware integration for tills and cash drawers. The platform is intended to improve operational efficiency, streamline staff processes and provide a smoother visitor experience both before arrival and onsite. Renfrewshire Leisure is based in Paisley.

This procurement has reached the tender stage: the buyer invited offers through an open procedure, with electronic submission required in English. The tender submission deadline set by the buyer is 17 August 2026 at 12:00 BST; bid opening and the start of the stated award period are scheduled for the same time. The contract period is 1,080 days, with an option for OneRen to extend it by up to one further two-year period at its sole discretion. Bids must remain valid for 180 days, and variants are not allowed. Evaluation is weighted 70% to quality and 30% to price. Scotland Excel is conducting the tender for OneRen but will not be party to or manage the resulting contract.

This opportunity suits software suppliers with a configurable platform covering venue admissions, advance and onsite bookings, retail EPOS, donations and customer-facing ticketing. Competitors should be able to deliver a unified system rather than separate tools, integrate tills and cash drawers, and support general admission as well as schools and group bookings. Relevant implementation capability is important, including configuring workflows for museums and event venues, integrating the required hardware and helping staff use the new platform. Ongoing proactive supplier support is an explicit requirement, so businesses should be equipped to provide post-implementation assistance and maintain operational continuity. The scale and breadth of the requirement favour established ticketing, booking or visitor-attraction technology providers, including firms able to combine software supply, implementation and support.

How relevant is this notice?

Notice Information

Notice Title

Ticketing, Booking, and Commercial Software

Notice Description

The purpose of this procurement exercise is to identify and select a supplier to provide a new ticketing, booking and commercial platform for OneRen that enhances operational efficiency, streamlines processes, and improves the overall visitor experience while ensuring proactive support from the provider.

Lot Information

Lot 1

The new system will primarily support the operation of the museums and event venues, providing a unified platform for admissions, bookings, retail transactions, and donations. It should enable staff to manage visitor activity efficiently while delivering a seamless experience for visitors both onsite and in advance of their visit. The system should support general admission ticketing, schools and group bookings, and donation functionality, alongside a fully integrated retail electronic point of sale (EPOS) solution with hardware integration including tills and cash drawers. The aim is to create a streamlined system that brings together museum and venue admissions, retail activity, and visitor bookings within a single platform. Additional information: Scotland Excel is acting on behalf of OneRen in the execution of this tender but will not be party to the contract or the management of the contract throughout its lifetime.

Renewal: OneRen will have the option to extend for up to a further 1 x 2-year period. Any period of extension will be at the sole discretion of OneRen.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06ce20
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067921-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
17 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Renfrewshire Leisure
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PAISLEY
Postcode
PA1 1LL
Postcode Area
Paisley
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM Scotland
Local Authority
Renfrewshire
Electoral Ward
Paisley East and Central
Westminster Constituency
Paisley and Renfrewshire South

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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