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Mulesoft Integration Platform (Salesforce)

Coventry University

This public procurement record has 3 releases in its history.

Award

10 Aug 2026 at 10:25

UK7 - Contract Details Notice
Award

20 Jul 2026 at 13:21

UK6 - Contract Award Notice
Award

20 Jul 2026 at 13:17

UK5 - Transparency Notice
Summary of the contracting process

Coventry University procured the MuleSoft integration platform used to build and manage application programming interfaces (APIs) and integrations between university systems. The platform supports the university’s Integration Services capability by securely connecting applications, data and services through reusable APIs. Its purpose is to reduce integration complexity and support digital delivery. The procurement covers software packages and information systems, delivered for the university in the United Kingdom. The buyer is Coventry University, based in Coventry. This is a technology software requirement rather than a general IT support, infrastructure or business consultancy contract: relevance is strongest for suppliers providing MuleSoft or comparable enterprise integration platforms, together with the associated licensing and platform entitlements.

The procurement is complete and was awarded through a direct award. Salesforce UK Limited was selected as supplier for the single lot. The award was made on 20 July 2026 for £378,891.68 excluding VAT, or £454,670.02 including VAT. The contract was signed on 29 July 2026 and runs from 1 August 2026 to 31 July 2027. The direct award was justified by the buyer’s assessment that loss of the existing MuleSoft licence and enterprise features could take live integrations and automated flows offline, while the cost and disruption of changing platform would outweigh savings from competition. The stated rationale also cites exclusive intellectual property rights and technical reasons. The procurement is covered by the Government Procurement Agreement.

This award demonstrates a university requirement for an established enterprise integration platform supporting live APIs, application connections, automated flows and related enterprise features. Suppliers well placed for comparable work would have proven capability in MuleSoft, Salesforce platform licensing and the secure operation of integrations across university systems. Credibility would also require understanding of the operational consequences of licence expiry, including disruption to business processes, loss of support and entitlements, and the need to manage network connections such as VPNs, Transit Gateway attachments and private spaces. Competitors should be able to provide dependable platform continuity, integration expertise and technical support at enterprise scale. The buyer’s reliance on a single supplier and its concern about migration disruption show that demonstrable compatibility and low operational risk are particularly important.

How relevant is this notice?

Notice Information

Notice Title

Mulesoft Integration Platform (Salesforce)

Notice Description

MuleSoft is the enterprise integration platform currently used to build and manage APIs and integrations between university systems. It is a core component of the Integration Services capability, It enables the university to securely connect applications, data, and services through reusable APIs, reducing integration complexity and accelerating digital delivery.

Procurement Information

High Risk - should the contract expire and no order is signed by 31st July 26 by then, the supplier will take the following actions with immediate effect: All access is revoked - your licence key expires and all enterprise features, entitlements, and support stop working instantly. Live integrations go offline - any APIs, integrations, and automated flows will cease to function, directly impacting any business processes that depend on them. Network connections are not automatically cleaned up - VPNs, Transit Gateway attachments, and Private Space connections will need to be manually deprovisioned by your team, adding operational overhead at an already disruptive time. The cost of time of change is outweighs any associated cost savings from a competitive procurement process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cec7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075588-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£378,891 £100K-£500K
Contracts Value
£378,891 £100K-£500K

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jul 20262 months ago
Contract Period
1 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Coventry University
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV1 5FB
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
St Michael's
Westminster Constituency
Coventry South

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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