This public procurement record has 1 release in its history.

Award

20 Jul 2026 at 14:37

Summary of the contracting process

Curo Places Limited procured online community software to support consultation and feedback from residents. The requirement covers the Curo Voicebox Platform and Insight Hub Platform service, providing digital tools for engaging residents, gathering their views and managing community feedback. The buying organisation is Curo Places Limited, based in Bath. Delivery is in the United Kingdom. This is a software and information-systems requirement, classified under CPV 48000000, rather than a construction, property maintenance or general consultancy contract. Businesses relevant to this requirement include software providers with platforms for online engagement, resident consultation, feedback collection and insight management, particularly where those services can support a housing or community-focused organisation.

The procurement is complete and has been awarded following a direct award below the relevant threshold, without competition. One lot was completed. FLEXMR LIMITED was awarded the contract on 2 July 2026, and the contract was signed on that date. The contract runs from 12 July 2026 to 11 July 2027, with a possible single-year extension to 11 July 2028. Its value is £67,000 excluding VAT and £80,400 including VAT. The contract is active and the award is active. The evaluation route was therefore a non-competitive direct award rather than an open tender, with FLEXMR LIMITED selected to provide the online community software requirement.

This procurement demonstrates demand from Curo Places Limited for a resident-facing digital engagement service combining online consultation, feedback and insight functions. A credible competitor for a future requirement would need a proven online community or consultation platform, with practical tools for collecting resident views, managing responses and turning feedback into usable insight. Experience supporting housing providers, residents or other community-focused organisations would be relevant, as would the ability to provide a reliable managed software service rather than a one-off technology installation. The award to an SME shows that a smaller specialist supplier can meet this type of public-sector requirement, provided it can demonstrate product capability, service resilience and relevant delivery experience.

How relevant is this notice?

Notice Information

Notice Title

Online Community Software

Notice Description

Online Community Software - Curo Voicebox Platform - Insight Hub Platform service. Provides online consultation and feedback with residents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cef8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068303-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£67,000 Under £100K

Notice Dates

Publication Date
20 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
12 Jul 2026 - 11 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Curo Places Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BA2 1EP
Postcode Area
Bath
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified

Local Authority
Bath and North East Somerset
Electoral Ward
Westmoreland
Westminster Constituency
Bath

Supplier Information

Number of Suppliers
1
Supplier Name

FLEXMR LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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