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Custody Detention Officers

THE POLICE AND CRIME COMMISSIONER FOR LEICESTERSHIRE

This public procurement record has 1 release in its history.

Tender

20 Jul 2026 at 13:42

UK4 - Tender Notice
Summary of the contracting process

The Police and Crime Commissioner for Leicestershire is currently in the tender stage of procuring services for the provision of Custody Detention Officers. The procurement process, conducted under the open procedure, invites submissions for a contract beginning on 17th May 2027 and lasting until 16th May 2030, with potential extensions through 2033. This service will cater to police custody suites in Leicester, under the main industry category of custody services, and enhances the management of detainees, including those from other law enforcement entities. Interested bidders must submit their proposals via the e-tendering portal by 20th August 2026, at 10:00 a.m., with enquiries closing on 3rd August 2026.

This tender presents a significant opportunity for businesses specialising in custody and security services. Companies with a strong focus on service delivery, performance improvement, and flexible management practices would be well-suited to compete, especially those capable of adapting to trauma-informed and vulnerability-aware environments. The contract value of £20,000,000 suggests lucrative potential for growth, and businesses are encouraged to submit competitive bids that meet both standard and optional increased service capacity requirements. The emphasis on quality alongside cost in the awarding criteria highlights the importance of a balanced proposal.

How relevant is this notice?

Notice Information

Notice Title

Custody Detention Officers

Notice Description

The Leicestershire Police and Crime Commissioner (the contracting authority) is procuring a service for the Provision of Custody Detention Officers (CDOs) based within the secure estate of police custody suites. As such it is ancillary to the role the police have of investigating crime. The contract will commence on 17th May 2027 for a period of 3 years until 16th May 2030 with an option to extend in 12 monthly increments for a maximum of 3 further years (up to 6 years in total, to a maximum end date of 16th May 2033). The overall management of the Contract to provide custody support is viewed as a partnership between Leicestershire Police and the successful Provider. The services provided will be effective, efficient and meet the needs of the stakeholders and users, with CDO cover in line with agreed staffing levels and the appropriate balance of male and female CDO's for each team. Management practices will be supportive, innovative and flexible and promote a 'can do' attitude with a strong focus on service delivery and performance improvement. The force custody suites undertake trauma informed practices and have developed a vulnerability suite at Keyham Lane custody. Colleagues, including CDO's based at this suite, are expected to be at the forefront of training regarding vulnerable people. Occasionally, detainees are held on behalf of other police forces, the Health & Safety Executive, the Prison Service and HO Immigration Enforcement; these detainees are classed as business as usual and should be cared for in accordance with current custody policy, legislation and guidance.

Lot Information

Lot 1

Options: The Contracting Authority reserves the right to award an optional increase in service capacity comprising an additional 4 Custody Detention Officer FTEs, increasing the total staffing requirement from 40.5 FTE to 44.5 FTE. Bidders will be required to submit prices for both the core requirement and the optional increased requirement.

Renewal: Option to extend in 12 monthly increments for a maximum of 3 further years

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cefd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068310-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66162000 - Custody services

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Jul 20262 days ago
Submission Deadline
20 Aug 20264 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
16 May 2027 - 16 May 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR LEICESTERSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE19 2BX
Post Town
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF2 Leicestershire, Rutland and Northamptonshire
Local Authority
Blaby
Electoral Ward
Enderby
Westminster Constituency
South Leicestershire

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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