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Case Management System

Babergh District Council

This public procurement record has 1 release in its history.

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21 Jul 2026 at 11:08

UK7 - Contract Details Notice
Summary of the contracting process

Babergh District Council procured a case management system, specifically ASSURE public protection software. The requirement is industry-specific software supporting the council’s public protection case-management activity. It falls within the goods category and concerns a software package rather than consultancy, construction, or general equipment. The contracting authority is Babergh District Council, a sub-central public authority based in Ipswich. The awarded supplier is NEC Software Solutions UK Limited, a large software company. The requirement was handled as a single procurement lot. Its focus will suit suppliers with established public protection, regulatory, enforcement, or related case-management software capable of supporting local authority operations and providing a defined software solution for council users.

The procurement has been completed and the contract was awarded to NEC Software Solutions UK Limited. Babergh District Council used a direct award below the threshold without competition, so suppliers were not selected through an open tender. The contract was signed on 11 May 2026 and runs from 1 June 2026 to 31 May 2029, with a possible 12-month renewal extending the maximum period to 31 May 2030. Its value is £97,000 excluding VAT and £116,400 including VAT. The award covers the single lot for ASSURE public protection software. The contract is active, and the procurement is recorded as complete. The evaluation route was direct award rather than a competitive assessment of bids.

This procurement is useful market evidence for suppliers of public protection and local-authority case-management software. It shows demand for an established, industry-specific system supporting council enforcement and regulatory work, rather than a general-purpose customer relationship management platform. A credible competitor for a future requirement would need software that can manage public protection cases in an operational local government setting, with functionality comparable to ASSURE and the ability to support council users reliably over a multi-year service period. Suppliers should be able to demonstrate relevant product capability, implementation and ongoing support arrangements, and experience serving public authorities or organisations with comparable regulatory casework. The incumbent is a large specialist software supplier, indicating a competitive benchmark around proven delivery capacity and product maturity.

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Notice Information

Notice Title

Case Management System

Notice Description

ASSURE Public Protection Software.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06cfa2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068596-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£97,000 Under £100K

Notice Dates

Publication Date
21 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2026 - 31 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Babergh District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

NEC Software Solutions UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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