Provision of Compensation Claims Handling Services for HMPPS

Notice Information

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Notice Title

Provision of Compensation Claims Handling Services for HMPPS

Notice Description

This notice relates to the intention of an upcoming re-procurement of the Provision of Compensation Claims Handling Services for His Majesty's Prison and Probation Service (HMPPS) via further competition under Crown Commercial Service (CCS) Framework RM6323 Insurance and Related Services 4, Lot 2 Claims Handling and Related Services which was established in accordance with the Public Contracts Regulations 2015 (PCR 2015). Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty's Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority will make wider use of outsourced claims handling, particularly in relation to the pre-action stage of such claims.

Lot Information

Lot 1

Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty's Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority intends to procure a claims handling service to support the efficient and compliant management of low value pre-action claims. The Supplier shall provide a claims handling service for low cost pre action litigation claims. The service to be provided shall consist of: I. investigation by the Supplier of all claims received by them. II. provision of advice and recommendation on liability and next steps III. negotiation to reach settlement where possible, and IV. settlement of liability and of compensation levels and costs. The Supplier shall investigate all referrals, provide advice on legal liability and quantum and negotiate settlements either directly with the claimants, legal representatives, third parties or their insurers.

Notice Details

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Publication & Lifecycle

Open Contracting ID: ocds-h6vhtk-06d03f
Publication Source: Find A Tender Service
Latest Notice: https://www.find-tender.service.gov.uk/Notice/068881-2026
Current Stage: Planning
All Stages: Planning

Procurement Classification

Notice Type: Planning Notice
Procurement Type: Standard
Procurement Category: Services
Procurement Method: Not Specified
Procurement Method Details: Not specified
Tender Suitability: Not specified
Awardee Scale: Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions: 66 - Financial and insurance services
CPV Codes: 66500000 - Insurance and pension services

Notice Value(s)

Tender Value: £1,610,000 £1M-£10M
Lots Value: Not specified
Awards Value: Not specified
Contracts Value: Not specified

Notice Dates

Publication Date: 21 Jul 2026Yesterday
Submission Deadline: Not specified
Future Notice Date: 26 Aug 20262 months to go
Award Date: Not specified
Contract Period: Not specified - Not specified
Recurrence: Not specified

Notice Status

Tender Status: Planned
Lots Status: Planned
Awards Status: Not Specified
Contracts Status: Not Specified

Buyer & Supplier

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Contracting Authority (Buyer)

Main Buyer: MINISTRY OF JUSTICE
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: LONDON
Postcode: SW1H 9AJ
Post Town: South West London
Country: England
Major Region (ITL 1): TLI London
Basic Region (ITL 2): TLI3 Inner London - West
Small Region (ITL 3): TLI35 Westminster and City of London
Delivery Location: Not specified
Local Authority: Westminster
Electoral Ward: St James's
Westminster Constituency: Cities of London and Westminster

Further Information

Notice URLs

https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html

Open Contracting Data Standard (OCDS)

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JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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