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National Patient Survey Service Provision

BUCKINGHAMSHIRE HEALTHCARE NHS TRUST

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 14:47

UK7 - Contract Details Notice
Summary of the contracting process

Buckinghamshire Healthcare NHS Trust procured a national patient survey service for the NHS. The requirement covers the software package and software development services needed to support delivery of the survey service. The work is delivered in the United Kingdom, with the buyer based in Aylesbury. This is a healthcare research and patient-feedback technology requirement, combining survey service provision with supporting IT capability. It is relevant to businesses that develop or operate software for large-scale patient surveys, manage healthcare data collection, or provide technology-enabled research services to NHS organisations. The procurement is focused on a national NHS requirement rather than a local facilities, clinical treatment or construction service.

The procurement is complete and has been awarded through a direct below-threshold procedure without competition. IQVIA Ltd was selected as the supplier for the single requirement. The contract was signed on 16 July 2026 and runs from 1 September 2026 to 31 August 2029, with a one-year renewal option allowing the period to extend to 31 August 2030. Its value is £90,000 excluding VAT and £108,000 including VAT. The award covers services, including IT software and software development services. The available procurement information records one completed lot and an active contract. The evaluation route was a direct award rather than a competitive tender, so the immediate opportunity has already concluded.

For suppliers that did not win this procurement, the award demonstrates NHS demand for a national patient survey service supported by dedicated software and software development. A credible future competitor would need to combine healthcare-sector understanding with the ability to design, maintain and develop survey technology at national scale. Relevant strengths include reliable digital service delivery, handling structured patient-feedback activity, supporting NHS users and maintaining a service over a multi-year period. Businesses offering both technical delivery and survey or research expertise are better aligned than providers focused only on generic software development. IQVIA’s selection also indicates that the buyer valued an established supplier capable of delivering an integrated service rather than a narrowly defined standalone software product.

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Notice Information

Notice Title

National Patient Survey Service Provision

Notice Description

National Patient Survey Service Provision for NHS

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d107
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069245-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48517000 - IT software package

72212517 - IT software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,000 Under £100K

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUCKINGHAMSHIRE HEALTHCARE NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYLESBURY
Postcode
HP21 8AL
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ13 Buckinghamshire
Delivery Location
Not specified
Local Authority
Buckinghamshire
Electoral Ward
Aylesbury South East
Westminster Constituency
Aylesbury

Supplier Information

Number of Suppliers
1
Supplier Name

IQVIA LTD.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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