Notice Information
Notice Title
IT Support Services
Notice Description
The provider will deliver end-to-end IT support services for an incoming cohort of staff, ensuring a seamless onboarding and operational experience from day one. Services will include Service Desk support (1st, 2nd and where required 3rd line), desktop and endpoint management, infrastructure support, and overall service delivery management. The provider will be responsible for user provisioning, device deployment and configuration, incident and request management, monitoring and maintenance of IT infrastructure, and resolution of technical issues across workplace technologies.
Procurement Information
Partial Replacement or Continuation of Existing Services
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-06d122
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/069292-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72500000 - Computer-related services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £4,332,725 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Jul 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 22 Jul 20262 weeks ago
- Contract Period
- 14 Sep 2026 - 14 Sep 2028 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- KETTERING
- Postcode
- NN15 7PW
- Post Town
- Northampton
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF25 North Northamptonshire
- Delivery Location
- Not specified
-
- Local Authority
- North Northamptonshire
- Electoral Ward
- Windmill
- Westminster Constituency
- Kettering
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/069292-2026
22nd July 2026 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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