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Managed Service MFDs

GATESHEAD COUNCIL

This public procurement record has 1 release in its history.

Award

22 Jul 2026 at 16:29

Award Notice
Summary of the contracting process

Gateshead Borough Council procured a managed service for its fleet of multifunctional devices (MFDs). The requirement covers a five-year managed service, including on-site support and maintenance for the devices. This is a printing and related service rather than a one-off equipment supply, so it is relevant to providers of managed print, MFD leasing, device servicing and associated on-site technical support. The council is the public-sector buyer, based in Gateshead. The service is intended to support the council’s operational fleet of MFDs, with maintenance delivered on site. The requirement is covered by the Government Procurement Agreement and was structured around the council’s use of a wider public-sector framework for multifunctional devices, managed print provision and related digital services.

The procurement is complete and the award is active. Gateshead Borough Council used a limited procedure without publishing a prior call for competition, making a direct award through CCS Framework RM6361, Lot 2. The stated basis included lease and maintenance costs, alongside the direct-award route. Canon (UK) Ltd was selected as supplier. The contract value is £552,385.30 including the stated currency of GBP, and the contract was signed on 17 June 2026. The service is for five years. The tender records one bid. The related lot is recorded as cancelled, while the award and contract are recorded as active. The procurement is classified as printing and related services, under CPV 79800000.

This award demonstrates established demand from Gateshead Borough Council for an integrated MFD service rather than equipment alone. A credible competitor for a future requirement of this type would need to manage a council-wide or similarly substantial device fleet, provide reliable on-site maintenance, and coordinate responsive technical support throughout a multi-year service arrangement. Relevant experience would include MFD leasing, managed print services, device monitoring, fault response, preventative maintenance, consumables management and service-level reporting. Suppliers should also be able to price the combined lease and maintenance model clearly, since those costs formed part of the stated evaluation basis. Experience of public-sector framework delivery, particularly through a CCS managed print or multifunctional-device framework, would be directly relevant to this buyer’s purchasing route.

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Notice Information

Notice Title

Managed Service MFDs

Notice Description

5 year managed service contract for fleet of MFDs with onsite support maintenance.

Lot Information

Lot 1

5 year managed service contract for fleet of MFDs with onsite support maintenance.

Procurement Information

Direct Award via CCS Framework RM6361 Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital - Lot 2

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d139
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069342-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£552,385 £500K-£1M

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GATESHEAD COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GATESHEAD
Postcode
NE8 1HH
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC22 Tyneside
Local Authority
Gateshead
Electoral Ward
Bridges
Westminster Constituency
Gateshead Central and Whickham

Supplier Information

Number of Suppliers
1
Supplier Name

Canon (UK) Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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