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Unified Microsoft Enterprise Support Services

London Borough of Croydon

This public procurement record has 1 release in its history.

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22 Jul 2026 at 16:42

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Croydon procured unified Microsoft Enterprise Support Services, a specialist IT support service covering Microsoft enterprise products and related technical support. The requirement is categorised as IT services, including consulting, software development, internet and support. The buying organisation is the London Borough of Croydon, a sub-central public authority. Delivery covers the United Kingdom. The service is intended to provide the council with unified support for its Microsoft enterprise environment, making this relevant to suppliers that deliver Microsoft-focused technical assistance, enterprise software support, consultancy or related digital services. The awarded supplier was Microsoft Limited, indicating that the requirement is closely aligned with direct manufacturer or principal-provider support rather than a broad, multi-technology managed service.

The procurement has been completed and awarded to Microsoft Limited. The council used a direct award below the applicable threshold without competition. The contract was signed on 22 May 2026, runs from 1 June 2026 to 31 May 2027, and has a value of £111,698.91 excluding VAT, or £134,038.69 including VAT. One lot was recorded and the award is active. The requirement was treated as a services contract and the awarded item falls under IT services, including consulting, software development, internet and support. This outcome shows that the council selected a single supplier through a non-competitive route for unified Microsoft enterprise support, rather than inviting competing tenders or dividing the requirement between suppliers.

For a supplier assessing future Croydon opportunities, this procurement demonstrates demand for a defined, unified Microsoft enterprise support arrangement at council scale. The strongest fit is a business with deep Microsoft product knowledge, the ability to provide enterprise-level technical support and consultancy, and the capacity to act as a single accountable provider across the required support service. Microsoft Limited’s selection suggests that manufacturer status, direct access to Microsoft expertise or an equivalent level of specialist capability may be commercially important. Potential competitors would need to show credible experience supporting public-sector or similarly complex organisations, dependable service delivery, and sufficient technical capacity to manage an organisation-wide Microsoft environment. The route used also indicates that direct-award and below-threshold procurement knowledge may matter.

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Notice Information

Notice Title

Unified Microsoft Enterprise Support Services

Notice Description

The provision of Microsoft Enterprise Support Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d13e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069356-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£111,698 £100K-£500K

Notice Dates

Publication Date
22 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jun 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Microsoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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