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Single Point of Access (SPoA) Eye Care Service

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Tender

22 Jul 2026 at 19:03

Tender Notice
Summary of the contracting process

NHS Cheshire and Merseyside Integrated Care Board is buying a Single Point of Access Eye Care Service, a health service for ophthalmology referrals across Cheshire and Merseyside. The appointed provider will deliver clinically led referral management and triage for referrals from primary care, supported by a digital referral platform. The service is intended to improve referral quality, direct patients to appropriate clinical pathways, support patient choice, reduce avoidable demand on secondary care and improve equitable access to eye care. This is a single-provider requirement covering the Cheshire and Merseyside area. The work sits within ophthalmology and broader health services, and will involve managing referral pathways across the area's primary and secondary care services.

The procurement has reached tender: the buyer invited offers through an open procedure under the Health Care Services (Provider Selection Regime) Regulations 2023. The submission deadline was 28 August 2026 at 12:00 UK time, with bids opened through the Atamis eTendering portal at that time. The contract is due to run from 1 December 2026 to 30 November 2031, comprising an initial 36-month period and an optional 24-month extension. Its estimated value is £2,000,000 including the single lot. Bids must be submitted in English, electronically or in writing, and remain valid until 31 December 2026. Evaluation uses suitability, technical and financial criteria, the Selection Questionnaire, supplementary questionnaire and a system demonstration. Variants are not permitted.

This opportunity suits a provider able to operate a clinically led ophthalmology referral management and triage service at system-wide scale across Cheshire and Merseyside. Relevant capability includes assessing referrals from primary care, improving referral quality, directing patients to suitable clinical pathways and supporting patient choice. Suppliers will need to demonstrate that they can provide and support a digital referral platform and work consistently across the area's health services. The selection process requires compliance with the requirements in the Invitation to Tender, Selection Questionnaire and supplementary questionnaire, together with technical and financial assessments and a system demonstration. Providers should also be able to meet NHS service specifications and NHS terms and conditions, and support electronic ordering and payment arrangements.

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Notice Information

Notice Title

Single Point of Access (SPoA) Eye Care Service

Notice Description

NHS Cheshire and Merseyside Integrated Care Board is procuring a Single Point of Access (SPoA) Eye Care Service to provide a clinically led referral management and triage service for ophthalmology referrals across Cheshire and Merseyside. The service will improve referral quality, support patient choice, optimise onward pathways and help reduce unnecessary secondary care demand through a consistent system wide approach.

Lot Information

Lot 1

NHS Cheshire and Merseyside Integrated Care Board (ICB) is undertaking a Competitive Process under the Health Care Services (Provider Selection Regime) Regulations 2023 to appoint a single provider to deliver a Single Point of Access (SPoA) Eye Care Service across Cheshire and Merseyside. The service will provide a clinically led referral management and triage function for ophthalmology referrals from primary care, supported by a digital referral platform, with the aim of improving referral quality, ensuring patients are directed to the most appropriate clinical pathway, supporting patient choice, reducing unnecessary secondary care demand and improving equitable access to eye care services across Cheshire and Merseyside.

Renewal: Initial contract period: 36 months
Optional extension: 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d14b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069379-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

85 - Health and social work services

CPV Codes

33662100 - Ophthalmologicals

85100000 - Health services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
28 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 30 Nov 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4BL
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD6 Cheshire
Local Authority
Liverpool
Electoral Ward
Festival Gardens
Westminster Constituency
Liverpool Riverside

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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