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Card Payment Solution (2026 - 2029)

UK Health Security Agency

This public procurement record has 1 release in its history.

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23 Jul 2026 at 13:23

UK5 - Transparency Notice
Summary of the contracting process

The UK Health Security Agency, acting for the Secretary of State for Health and Social Care, procured a card payment solution for its customer payment services. The requirement covers accepting and processing credit and debit card payments across all UKHSA revenue streams, including payments made through UKHSA websites using a punch-out connection and manually processed payment requests. The provider authorises transactions through its platform and transfers the resulting funds into the UKHSA bank account. Card receipt data is processed overnight, supporting payment reconciliation and settlement. This is a financial transaction processing and clearing-house service (CPV 66170000), delivered for UKHSA operations in London and through its digital payment channels.

The procurement is complete and was awarded through a direct award below the applicable threshold, without competition. TrustUK Payments Ltd was selected for the single lot. The award notice was published on 23 July 2026. The award value is £105,000 excluding VAT and £126,000 including VAT. The contract period runs from 1 August 2026 to 31 July 2029. A contract signature milestone was scheduled for 31 July 2026. Evaluation was not competitive: the procurement used a below-threshold direct method without competition. The selected supplier will provide the complete card payment solution, including transaction authorisation, processing, overnight receipt-data handling and payment into UKHSA’s bank account within three working days.

This requirement demonstrates demand from a central government health-security organisation for a dependable, enterprise-scale card acquiring and payment-processing service. Credible competitors for a future requirement would need to process both credit and debit card transactions, support website-based punch-out payments and manually submitted payment requests, and settle receipts into a public-sector bank account. They would also need robust overnight transaction-data processing, reconciliation and reporting, with operational performance capable of ensuring funds reach the buyer within the required settlement window. Relevant experience should include handling multiple public-sector revenue streams, secure digital payment infrastructure, reliable service continuity and the governance needed to manage financial transactions for a large government organisation.

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Notice Information

Notice Title

Card Payment Solution (2026 - 2029)

Notice Description

Trust Payments are the (Credit & Debit) digital card service provider for UKHSA customer's choosing to pay by card for all UKHSA revenue streams. Customer card payments are authorised and processed via the Trust Payments platform resulting in funds being paid into the UKHSA bank account. This is either via punch out for payments from UKHSA websites or manually processed payment requests. All card receipts data is processed overnight with a receipt payment made into the UKHSA bank account within 3 working days.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d1f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069729-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66170000 - Financial consultancy, financial transaction processing and clearing-house services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£105,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Health Security Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

TrustUK Payments Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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