This public procurement record has 1 release in its history.

Planning

23 Jul 2026 at 14:38

Summary of the contracting process

The General Medical Council is exploring people survey services to support employee listening and generate insight from its workforce. The requirement may extend beyond a traditional annual survey to a broader employee listening service, including pulse surveys, targeted surveys, always-on feedback, focus groups and other qualitative insight activity. Expected services include reporting and dashboards with access controls, manager reporting, benchmarking and narrative insight reports; confidentiality, anonymity, suppression rules and open-text handling; and action-planning support to help track progress and close the feedback loop with colleagues. The service will be delivered across the United Kingdom. This is a services procurement, with survey services classified under CPV 79311000.

The procurement is at the planning stage: the GMC has stated an intention to procure, but has not issued an invitation to tender. It is planned as a single lot, with the expected contract running from 7 December 2026 to 6 December 2029 and a possible renewal or extension to 6 December 2030. The buyer expects the next notice to be published by 4 September 2026. The estimated value is £180,000 excluding VAT, or £200,000 including VAT. The GMC completed pre-market engagement on 17 July 2026 through virtual meetings with four suppliers. Findings will be used to refine the specification, pricing schedule, evaluation approach and contract-management requirements before the tender is issued.

This will suit suppliers specialising in employee surveys, employee listening, organisational insight, people analytics or related consultancy. The GMC is considering providers able to combine survey delivery with pulse and targeted feedback, continuous listening, qualitative research and practical action-planning support. Strong candidates are likely to offer secure, confidential and anonymous feedback processes, robust suppression and open-text controls, and dashboards that support different access levels, manager reporting, benchmarking and narrative reporting. Experience using artificial intelligence or other technology for thematic and sentiment analysis, alongside appropriate human quality assurance, is relevant. Suppliers should be able to explain how they turn findings into actionable recommendations and track progress. The buyer has indicated that small and medium-sized enterprises and voluntary, community or social enterprises may be suitable when the tender reaches the market.

How relevant is this notice?

Notice Information

Notice Title

GMC2376 People Survey

Notice Description

We are exploring options to procure people survey services to support our employee listening and insight generation.

Planning Information

We held virtual MS Teams meetings with four suppliers as part of our pre-market engagement for the upcoming People Survey tender. During these meetings, we reviewed our current approach and discussed market conditions, supplier capability and the feasibility of our future service requirements. We explored what services are available in the market, how suppliers are supporting broader employee listening beyond a traditional annual survey, and what considerations we should consider when shaping the specification and commercial model. Key areas reviewed included: • Whether our requirement could be delivered through a wider employee listening model rather than a standalone survey service. • Options for pulse surveys, targeted surveys, always-on feedback, focus groups and other qualitative insight activity. • Reporting and dashboard functionality, including access levels, manager reporting, benchmarking, and narrative insight reports. • Confidentiality, anonymity, suppression rules, and the handling of open-text comments. • Action planning support, including tools to help track progress and close the feedback loop with colleagues. • The use of AI and technology to support thematic analysis, sentiment analysis, and action recommendations, with appropriate human quality assurance. • Contract duration and key cost drivers, including dashboard access, consultancy support, benchmarking, and optional qualitative work. The engagement found that the market can support a broader employee listening and insight service. The findings will be used to refine the specification, pricing schedule, evaluation approach and contract management requirements before the tender is issued.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d21e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069793-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
4 Sep 2026Expired
Award Date
Not specified
Contract Period
7 Dec 2026 - 6 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
General Medical Council (GMC)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M3 3AW
Postcode Area
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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