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Income management system

West Northamptonshire Council

This public procurement record has 1 release in its history.

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24 Jul 2026 at 08:52

Award Notice
Summary of the contracting process

West Northamptonshire Council procured an income management system: a financial systems software package for managing income-related processes. The requirement was purchased through the Crown Commercial Service G-Cloud 14 framework and covered the council’s income management system call-off. The buying organisation is West Northamptonshire Council, based in Northampton. The contracted supplier, HeyCentric Limited, is based in Bristol. The procurement was classified as goods, although the requirement is a software system rather than a physical product. The arrangement included an initial three-year term and a possible additional year, indicating a sustained operational software requirement rather than a one-off supply of equipment.

The procurement has been completed and the contract is active. West Northamptonshire Council used a limited procedure through a direct award from the Crown Commercial Service G-Cloud 14 Framework, without publishing a prior call for competition. One bid was recorded, and HeyCentric Limited was awarded the contract on 23 July 2026. The contract was signed on 23 July 2026 and has a value of £1,818,830. The initial three-year call-off term was valued at £1,364,123.01, with an optional one-year extension valued at £454,707. The requirement was evaluated on price. The tender record contains one lot, although that lot is marked cancelled while the associated award and contract are active.

This procurement demonstrates demand from a local authority for an income management system delivered through the G-Cloud framework. Suppliers targeting similar work would need a credible financial systems software product, with functionality suitable for council income management and the operational capability to support a multi-year public-sector deployment. Framework access is commercially important because this requirement was awarded as a direct call-off rather than through an open competition. A future competitor would also need to present clear, competitive pricing, since price was the recorded evaluation basis, and be able to support an organisation-wide council requirement at substantial scale. Experience of local-government finance processes, implementation, integration, support and service continuity would strengthen credibility when a comparable requirement returns to market.

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Notice Information

Notice Title

Income management system

Notice Description

G cloud 14 framework contract

Lot Information

Lot 1

Income management system purchase via the G cloud 14 framework search on a 3 + 1 term

Options: The total Call-Off Contract value for the initial three-year term is PS1,364,123.01 Optional 1 year extension is PS454,707

Procurement Information

The contract is a call-off contract awarded via direct award from the Crown Commercial Service (CCS) G-Cloud 14 Framework Agreement (RM1557.14) in accordance with the framework's terms and conditions.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d2a2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070002-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48442000 - Financial systems software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,818,830 £1M-£10M

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Northamptonshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Postcode Area
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF24 West Northamptonshire
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

HeyCentric Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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