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Education Cloud

University Of The West Of England

This public procurement record has 1 release in its history.

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24 Jul 2026 at 09:52

UK7 - Contract Details Notice
Summary of the contracting process

The University of the West of England is procuring Education Cloud, an unlimited-edition customer relationship management software package for education. The requirement covers Salesforce Education Cloud services supplied by Salesforce UK Limited, with delivery in the United Kingdom. The buyer is the University of the West of England, based at Frenchay Campus in Bristol. This is a software and technology requirement rather than construction, facilities management or general professional services. The product is intended for education-sector customer relationship management, so relevant suppliers are those providing comparable cloud-based CRM platforms, education-focused software or implementation and support services. The requirement is focused on one software solution and one university buyer.

The procurement has been completed and awarded through a direct below-threshold procedure without competition. Salesforce UK Limited was selected for the single completed lot. The award is active and the contract was signed on 23 June 2026, with an award date recorded as 24 June 2026. The contract runs from 24 June 2026 to 11 May 2027. Its value is £38,499.74 excluding VAT, or £46,199.69 including VAT. The awarded scope is the Education Cloud Unlimited Edition customer relationship management software package. The published procurement records identify no competitive tender or scored evaluation basis; the route used was a direct award without competition under the below-threshold method. This outcome represents a completed purchase rather than a current bidding opportunity.

This award demonstrates demand from a UK higher education institution for a substantial, education-focused customer relationship management platform delivered as an unlimited-edition cloud service. Competitors seeking similar work with the University of the West of England would need credible capability in education-sector CRM, cloud software supply and the operation or support of Salesforce Education Cloud, or a demonstrably comparable platform. The selected supplier is a large technology company, indicating that the requirement was met by a provider with the capacity to supply an enterprise-scale product and sustain it across the contract term. Relevant businesses should be able to support university users, understand education processes and provide reliable software services for a single institutional customer.

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Notice Information

Notice Title

Education Cloud

Notice Description

Education Cloud - Unlimited Edition - until 11/05/2027

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d2be
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070046-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£38,499 Under £100K

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Jun 2026 - 11 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Of The West Of England
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS16 1QY
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
Not specified
Local Authority
South Gloucestershire
Electoral Ward
Stoke Park & Cheswick
Westminster Constituency
Filton and Bradley Stoke

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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