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Retail Outlet at Royal Shrewsbury Hospital

THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST

This public procurement record has 1 release in its history.

Planning

24 Jul 2026 at 09:29

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Shrewsbury and Telford Hospital NHS Trust is currently in the planning stage for a procurement process titled "Retail Outlet at Royal Shrewsbury Hospital." This initiative falls under the services industry category with a focus on retail and cafeteria services. Located in Shropshire, UK, the Trust aims to establish a retail hub within the main entrance of the Royal Shrewsbury Hospital to enhance patient and staff experience. Key dates include an engagement session scheduled for 4th August 2026, with further future notices expected by 11th August 2026. The contract, identified under lot 1, is planned to commence on 1st March 2027, running until 31st March 2043, with potential renewal options extending to 2048. This development is part of a larger healthcare system investment to upgrade and modernise hospital facilities.

This tender presents a significant opportunity for businesses specialising in retail trade and cafeteria services, particularly those that cater to high footfall environments such as hospitals. The Trust's vision for a flagship retail hub that supports staff wellbeing and provides 24-hour services aligns with businesses capable of offering high-quality food, beverages, and essential products. Given the large workforce and anticipated increase in hospital visitors, retail partners well-versed in efficient space usage and customer service within healthcare settings will find this opportunity particularly promising for business growth and long-term viability. Interested parties are encouraged to engage in the upcoming market engagement to better understand the project's scope and requirements.

How relevant is this notice?

Notice Information

Notice Title

Retail Outlet at Royal Shrewsbury Hospital

Notice Description

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is seeking to engage with the market ahead of a formal procurement process for the provision of a Retail Outlet(s). The Trust is undertaking this pre-market engagement to gain a better understanding of the market's capacity, capability, and appetite to deliver the requirements within the new build facility at one of its hospital sites. Feedback from this exercise will help inform and finalise the development of the procurement strategy and final service specification. Interested suppliers are invited to contact the Trust (see details within this notice) to obtain the proforma and details of an on-site engagement session to be held on TUESDAY 4th AUGUST (afternoon). SaTH is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales, operates across two main hospital sites, the Royal Shrewsbury Hospital (RSH) & the Princess Royal in Telford (PRH) both located in Shropshire approximately 16 miles apart. Shrewsbury and Telford Hospital NHS Trust, which is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust, for its healthcare system across Shropshire, Telford and Wrekin and into Mid-Wales is delivering a major investment that will improve care for everyone through modern, purpose-built hospital facilities and ensure more people get the care they need, at the right time and in the right place. These plans have been led by our doctors and nurses to develop two thriving hospitals, supported by more services in the community. Construction work is well underway at RSH to build a new four storey facility at the RSH site which will be approximately 30,000 sqm and will provide the space we need to start our new ways of working and to provide a more positive experience for patients in calm, dedicated planned care facilities. PRH will become the site specialising in planned care, with RSH becoming the site specialising in emergency care, with the remodelled, larger Emergency Department at the RSH site and facilities including; - A modern, purpose-built Emergency Department - A new, expanded Critical Care Unit - Consultant led maternity care - Children's inpatient services - Emergency medical specialist services, including cardiology, stroke, respiratory and acute medicine - Emergency and trauma surgery - Head and neck inpatient services - Radiotherapy and inpatient and day cancer care and treatment This means they can make quicker decisions about care. The clinical model: Both our hospitals will continue to provide a number of services, which include: - Adult and children's outpatients - Urgent care services and medical Same Day Emergency Care (SDEC) - Diagnostics, imaging services including X-ray - Frail and elderly care services Within the new build facility there will also be a new Main Entrance, with open plan reception and hospitality offer. VISION The Trust's vision is to create a flagship retail hub within the Main Entrance that: * Enhances the hospital arrival and waiting experience. * Provides a high-quality cafe, retail and seating environment. * Supports staff wellbeing and convenience. * Provides access to food, beverages and essential products 24 hours a day. * Delivers a financially sustainable commercial partnership. * Reflects NHS values, sustainability objectives and the quality expectations of a modern acute hospital. * As this is a new provision no data is available on usage or uptake There is more than 200sqm of space allocated for use by it's chosen retail outlet partner. The RSH site currently has 4,300 staff, with an additional 1,000 expected daily for the new extension.

Planning Information

Please contact william.savage@nhs.net in order to receive the information for the engagement session on Tuesday 4th August and proforma.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d2de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070099-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55330000 - Cafeteria services

55900000 - Retail trade services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
11 Aug 20265 days to go
Award Date
Not specified
Contract Period
1 Mar 2027 - 31 Mar 2043 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY3 8XQ
Post Town
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Bowbrook
Westminster Constituency
Shrewsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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