Planning

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Retail Outlet at Royal Shrewsbury Hospital

The Shrewsbury and Telford Hospital NHS Trust

This public procurement record has 1 release in its history.

Planning

24 Jul 2026 at 10:29

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Shrewsbury and Telford Hospital NHS Trust is exploring a retail outlet or outlets for the new build facility at Royal Shrewsbury Hospital in Shrewsbury. The requirement covers cafeteria and retail trade services, with more than 200 square metres allocated to the chosen retail partner. The planned flagship retail hub is intended to improve the arrival and waiting experience, provide a high-quality café, retail and seating environment, support staff wellbeing and convenience, and offer food, drinks and essential products around the clock. The facility will be part of a modern acute hospital development serving patients, visitors and staff. The hospital site currently has around 4,300 staff, with a further 1,000 people expected daily for the new extension.

This procurement is at the planning stage and is currently a pre-market engagement exercise, not an invitation to tender. The Trust expects to use a concession arrangement for one lot, covering the retail outlet service. The recorded estimated gross value is £1 GBP. The anticipated contract period is 1 March 2027 to 31 March 2043, with a possible extension until 31 March 2048; renewal is planned. The Trust expects the next notice to be published on 11 August 2026. It has scheduled an engagement session for the afternoon of Tuesday 4 August 2026 and asks interested suppliers to request the session information and proforma by 31 July 2026. Feedback will inform the procurement strategy and final service specification.

This will suit café, catering, convenience retail and hospitality operators able to design, fit out and run a substantial hospital-based retail hub. Suppliers should be prepared to provide food, beverages, seating and essential products continuously, including 24-hour service, while operating in a busy acute hospital environment. The Trust is seeking a financially sustainable commercial partnership that reflects NHS values, sustainability objectives and the quality expected in a modern hospital. Businesses with experience serving large staff, patient and visitor populations, managing varied retail and hospitality services, and delivering reliable daily operations are likely to be well placed. The pre-market engagement is an opportunity to explain market capacity, capability and appetite before the formal procurement strategy and specification are finalised.

How relevant is this notice?

Notice Information

Notice Title

Retail Outlet at Royal Shrewsbury Hospital

Notice Description

The Shrewsbury and Telford Hospital NHS Trust (SaTH) is seeking to engage with the market ahead of a formal procurement process for the provision of a Retail Outlet(s). The Trust is undertaking this pre-market engagement to gain a better understanding of the market's capacity, capability, and appetite to deliver the requirements within the new build facility at one of its hospital sites. Feedback from this exercise will help inform and finalise the development of the procurement strategy and final service specification. Interested suppliers are invited to contact the Trust (see details within this notice) to obtain the proforma and details of an on-site engagement session to be held on TUESDAY 4th AUGUST (afternoon). SaTH is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales, operates across two main hospital sites, the Royal Shrewsbury Hospital (RSH) & the Princess Royal in Telford (PRH) both located in Shropshire approximately 16 miles apart. Shrewsbury and Telford Hospital NHS Trust, which is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust, for its healthcare system across Shropshire, Telford and Wrekin and into Mid-Wales is delivering a major investment that will improve care for everyone through modern, purpose-built hospital facilities and ensure more people get the care they need, at the right time and in the right place. These plans have been led by our doctors and nurses to develop two thriving hospitals, supported by more services in the community. Construction work is well underway at RSH to build a new four storey facility at the RSH site which will be approximately 30,000 sqm and will provide the space we need to start our new ways of working and to provide a more positive experience for patients in calm, dedicated planned care facilities. PRH will become the site specialising in planned care, with RSH becoming the site specialising in emergency care, with the remodelled, larger Emergency Department at the RSH site and facilities including; - A modern, purpose-built Emergency Department - A new, expanded Critical Care Unit - Consultant led maternity care - Children's inpatient services - Emergency medical specialist services, including cardiology, stroke, respiratory and acute medicine - Emergency and trauma surgery - Head and neck inpatient services - Radiotherapy and inpatient and day cancer care and treatment This means they can make quicker decisions about care. The clinical model: Both our hospitals will continue to provide a number of services, which include: - Adult and children's outpatients - Urgent care services and medical Same Day Emergency Care (SDEC) - Diagnostics, imaging services including X-ray - Frail and elderly care services Within the new build facility there will also be a new Main Entrance, with open plan reception and hospitality offer. VISION The Trust's vision is to create a flagship retail hub within the Main Entrance that: * Enhances the hospital arrival and waiting experience. * Provides a high-quality cafe, retail and seating environment. * Supports staff wellbeing and convenience. * Provides access to food, beverages and essential products 24 hours a day. * Delivers a financially sustainable commercial partnership. * Reflects NHS values, sustainability objectives and the quality expectations of a modern acute hospital. * As this is a new provision no data is available on usage or uptake There is more than 200sqm of space allocated for use by it's chosen retail outlet partner. The RSH site currently has 4,300 staff, with an additional 1,000 expected daily for the new extension.

Planning Information

Please contact william.savage@nhs.net in order to receive the information for the engagement session on Tuesday 4th August and proforma.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d2de
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070099-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services

CPV Codes

55330000 - Cafeteria services

55900000 - Retail trade services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
11 Aug 2026Expired
Award Date
Not specified
Contract Period
1 Mar 2027 - 1 Apr 2043 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Shrewsbury and Telford Hospital NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHREWSBURY
Postcode
SY3 8XQ
Postcode Area
Shrewsbury
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG22 Shropshire
Delivery Location
TLG West Midlands (England)
Local Authority
Shropshire
Electoral Ward
Bicton Heath
Westminster Constituency
Shrewsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...