Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

VCloud Estate Migration and Managed Hosting Service

Railway Housing Association & Benefit Fund

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 12:43

UK7 - Contract Details Notice
Summary of the contracting process

Railway Housing Association and Benefit Fund procured migration, hosting and managed services for its Civica CX One housing management system. The requirement covers taking over hosting and management of the existing on-premises CX One instance, including software support and application service provision. It arose after Civica announced its withdrawal from hosting and managed services, and is intended as a short-term arrangement while the Association selects a replacement housing management system for the ageing CX One platform. The buying organisation is based in Darlington. The work is therefore relevant to suppliers providing managed application hosting, housing management system support, cloud or virtual infrastructure migration, and operational support for Civica CX One or comparable legacy business applications.

The procurement is complete and has been awarded through a below-threshold limited competition. One completed lot was awarded to I.T. Professional Services Limited, an SME. The award is active and the contract was signed on 24 July 2026. Its gross value is £186,500 including any applicable taxes, in GBP. The contract runs from 24 July 2026 to 23 July 2028, with a maximum extension date of 23 July 2029. Two six-month extensions are available, intended to maintain service if implementation of the replacement housing management system is delayed. The award covers software support and application service provider services for the Association’s Civica CX One environment.

This award signals demand from Railway Housing Association for a supplier able to stabilise and operate a legacy housing management platform during a technology transition. A credible competitor for a future requirement would need practical experience migrating an on-premises Civica CX One environment into hosted infrastructure, providing secure managed application services, and supporting users and software in live operation. The work calls for the ability to maintain continuity while the customer moves towards a replacement housing management system, including handling service risks associated with an ageing platform and a delayed implementation programme. Relevant capability is therefore strongest among specialist managed hosting providers, Civica support partners and housing-technology service firms.

How relevant is this notice?

Notice Information

Notice Title

VCloud Estate Migration and Managed Hosting Service

Notice Description

Following Civica's withdrawal from the hosting and managed services sector announced in 2025, Railway Housing Association has a requirement for the hosting and management of their Civica CX One on prem instance. This is a short term requirement pending the selection of a new Housing Management System to replace CX One on prem, which is coming to the end of its life.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d32a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070259-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

72416000 - Application service providers

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£186,500 £100K-£500K

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Jul 2026 - 23 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Railway Housing Association & Benefit Fund
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DARLINGTON
Postcode
DL2 2GL
Postcode Area
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
Not specified
Local Authority
Darlington
Electoral Ward
Brinkburn & Faverdale
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

IT Professional Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...