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eConsent Support and Maintenance

The Clatterbridge Cancer Centre NHS Foundation Trust

This public procurement record has 1 release in its history.

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24 Jul 2026 at 14:52

UK7 - Contract Details Notice
Summary of the contracting process

The Clatterbridge Cancer Centre NHS Foundation Trust procured annual software support and maintenance for its eConsent system. This is a specialist software support service rather than a new software implementation or general NHS IT contract. The requirement serves the Trust’s operations in Bebington, Wirral, with delivery recorded in the United Kingdom. The selected supplier was Magentus Software Limited, a software company based in London and classified as an SME. The work concerns continuing technical support and maintenance for an existing eConsent product, so suppliers with experience supporting live digital consent platforms, healthcare software and associated service users would be most relevant. The buyer is a public NHS foundation trust, making familiarity with public-sector service expectations and clinical technology environments commercially relevant.

The procurement has been completed and the contract was awarded to Magentus Software Limited through a direct award below the threshold, without competition. The contract was signed on 29 May 2026 and runs from 29 May 2026 to 28 May 2027. Its value is £11,419.56 excluding VAT, or £13,703.47 including VAT. The award is active and the contract is active. The requirement was handled as a single lot and evaluated through the direct-award route rather than a competitive tender. The contract covers software support services, classified under CPV 72261000. The contracting authority is The Clatterbridge Cancer Centre NHS Foundation Trust. The recorded scope is annual support and maintenance for eConsent software, with the contract period defining the service term.

This procurement demonstrates a defined requirement for recurring support of an eConsent platform within an NHS cancer-care organisation. A credible competitor for a future requirement would need practical capability to maintain and support live software used for digital consent, including incident handling, troubleshooting, updates and continuity of service. Experience of healthcare technology environments would help, particularly where support must fit clinical workflows, protect sensitive information and minimise disruption to patient-facing or staff-facing processes. Suppliers should be able to provide a dependable annual maintenance service at SME scale, with clear support arrangements and evidence of maintaining comparable software products. Familiarity with NHS governance, service management and public-sector contracting would strengthen credibility for this buyer and similar future procurements.

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Notice Information

Notice Title

eConsent Support and Maintenance

Notice Description

Annual software Support and Maintenance

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d370
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070372-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,419 Under £100K

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 May 2026 - 28 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Clatterbridge Cancer Centre NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEBINGTON, WIRRAL
Postcode
CH63 4JY
Postcode Area
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
Not specified
Local Authority
Wirral
Electoral Ward
Clatterbridge
Westminster Constituency
Wirral West

Supplier Information

Number of Suppliers
1
Supplier Name

Magentus Software Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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