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Horizon Cardiology PACS Upgrade and Associated Maintenance Services

Hywel Dda University Health Board

This public procurement record has 1 release in its history.

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27 Jul 2026 at 10:05

Award Notice
Summary of the contracting process

Hywel Dda University Health Board awarded work to upgrade its existing Horizon Cardiology Picture Archiving and Communication System (PACS), a software and information-systems requirement. The system supports the full cardiology imaging workflow, from image acquisition and reporting to making results available to clinicians across the Health Board and neighbouring Health Boards. The requirement also covers a maintenance and licence service providing prompt remote support for corrective work and configuration-related queries. The purpose is to maintain continuity and clinical safety in cardiology diagnostics, preserve existing patient records and workflows, and support future cardiovascular information management across NHS Wales. Delivery is associated with Hywel Dda University Health Board’s cardiology services in Wales, with the buyer based in Carmarthen.

This procurement has reached the awarded stage. Hywel Dda University Health Board selected Change Healthcare, with an active contract valued at £67,763.12. The contract was signed on 17 July 2026 and includes one year of maintenance and licensing. The process used a limited award procedure without prior publication of a competition, through the NHS Supply Chain Digital Diagnostic Solutions Framework Agreement. The stated rationale was that upgrading the existing Change Healthcare Horizon Cardiology PACS was the most clinically appropriate, least disruptive and cost-effective option. Price was the award criterion. One bid was recorded, submitted electronically by a non-SME supplier based outside the EU. The single tender lot is recorded as cancelled, although the associated award and contract are active.

This outcome indicates demand for specialist cardiology PACS upgrade and support capability within NHS Wales. Suppliers well placed for comparable future requirements would need proven expertise in Horizon Cardiology PACS or closely related clinical imaging platforms, including upgrade delivery, preservation of patient records and continuity of established diagnostic workflows. Credibility would also depend on understanding end-to-end cardiology imaging, reporting and clinician access, alongside the clinical safety and security implications of maintaining a system used for patient care. Providers should be able to deliver responsive remote corrective and configuration support, maintain software and licensing arrangements, and work within NHS procurement frameworks. Experience supporting health boards or neighbouring healthcare organisations would strengthen their position.

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Notice Information

Notice Title

Horizon Cardiology PACS Upgrade and Associated Maintenance Services

Notice Description

Hywel Dda University Health Board's (HDUHB) Digital Directorate have awarded a contract ) to upgrade their existing Horizon Cardiology Picture Archiving and Communication System (PACS). The requirement is considered essential to ensure continuity of cardiology diagnostic services, maintain clinical safety and support future strategic developments in cardiovascular information management across NHS Wales. The current platform is scheduled to reach end of vendor support in December 2026. Following this date, the system will no longer receive software updates, security patches, technical support or manufacturer assurance which means this upgrade is pivotal to ensure services continue and patient care is not interrupted. The system facilitates the end-to-end cardiology imaging workflow from image acquisition, to reporting, to making results available to clinicians across the Health Board and neighbouring Health Boards ensuring clinicians have timely access to high quality diagnostic information to deliver effective patient treatment. The requirement includes a maintenance/licence contract to facilitate prompt remote support for corrective work or configuration-based support queries for a period of one (1) year.

Lot Information

Lot 1

Hywel Dda University Health Board's (HDUHB) Digital Directorate have awarded a contract ) to upgrade their existing Horizon Cardiology Picture Archiving and Communication System (PACS). The requirement is considered essential to ensure continuity of cardiology diagnostic services, maintain clinical safety and support future strategic developments in cardiovascular information management across NHS Wales. The current platform is scheduled to reach end of vendor support in December 2026. Following this date, the system will no longer receive software updates, security patches, technical support or manufacturer assurance which means this upgrade is pivotal to ensure services continue and patient care is not interrupted. The system facilitates the end-to-end cardiology imaging workflow from image acquisition, to reporting, to making results available to clinicians across the Health Board and neighbouring Health Boards ensuring clinicians have timely access to high quality diagnostic information to deliver effective patient treatment. The requirement includes a maintenance/licence contract to facilitate prompt remote support for corrective work or configuration-based support queries for a period of one (1) year.

Procurement Information

The requirement will be procured via the NHS Supply Chain (NHSSC) Digital Diagnostic Solutions Framework Agreement (2025/S 000-043444). Digital Services, Cardiology Services and Procurement reviewed available solutions and confirmed that upgrading the existing Change Healthcare Horizon Cardiology PACS platform represents the most clinically appropriate, least disruptive and most cost-effective solution. The upgrade enables continuity of service, retention of existing patient records and workflows, and alignment with current NHS Wales cardiology imaging arrangements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d3ea
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070610-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£67,763 Under £100K

Notice Dates

Publication Date
27 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Hywel Dda University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BT
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
TLL14 South West Wales
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town North and South
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

Change Healthcare

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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