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Pre-Market Engagement - P-3480 Insurance Claims System 2027

Translink

This public procurement record has 2 releases in its history.

PlanningUpdate

29 Jul 2026 at 09:29

UK2 - Preliminary Market Engagement Notice
Planning

27 Jul 2026 at 10:15

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Translink, Northern Ireland’s public transport undertaking, is preparing to procure a replacement insurance claims management system. The requirement is for information technology services covering the system and associated consulting, software development, internet and support services. The system is intended to support Translink’s insurance claims management activities and will replace an existing system. Delivery is associated with Translink’s operations in Belfast and across its service area in Northern Ireland. The procurement is classified as a services requirement and falls within the utilities sector. Suppliers specialising in insurance claims technology, claims-management platforms, software implementation, systems integration, technical support or related IT consultancy should regard this as relevant market engagement ahead of a future procurement.

This process is at the planning stage and is a pre-market engagement exercise, not a call for tender. Translink expects suppliers to register their interest by 12:00 on 17 August 2026, with responses submitted through the secure messaging function of the relevant competition area. The engagement is intended to inform the future procurement, and the procedure used for this exercise will not indicate the procedure for the later contract. One lot is planned. The anticipated contract period is from 1 January 2028 to 31 December 2031. The published procurement value is £1 including VAT, although this engagement exercise is primarily seeking market input rather than inviting priced tenders.

This engagement is suited to suppliers that can help a public-sector transport organisation replace and operate an insurance claims management system. Relevant businesses are likely to include providers of claims-management software, insurance technology platforms, implementation and systems-integration services, software developers, IT consultants and support providers. The buyer is seeking suitable suppliers in this sector to inform its upcoming procurement, so participation could help capable firms understand the operational need and provide views before the future tender is designed. Businesses should prepare evidence of comparable insurance claims system work, implementation capability, integration expertise, service support arrangements and experience delivering reliable technology for a large, regulated public undertaking. The Terms of Reference should be reviewed before registering interest.

How relevant is this notice?

Notice Information

Notice Title

Pre-Market Engagement - P-3480 Insurance Claims System 2027

Notice Description

This is a Pre-Market Engagement exercise (PME) that seeks input from the market to inform the upcoming procurement of a replacement Insurance Claims Management System. Translink are seeking to invite suitable suppliers in this sector to register their interest. NOTE : THIS CFT IS NOT A CALL FOR TENDER. Please download and read the Terms of Reference which is available from the "CfT Documents" area. Your response must be submitted via the secure messaging area of the CfT. The deadline for registration of interest is 12:00 on 17th August 2026. Please note: the procedure selected for this Pre-Market Engagement is not indicative of the procurement procedure to follow.

Planning Information

This is a Pre-Market Engagement exercise (PME) that seeks input from the market to inform the upcoming procurement of a replacement Insurance Claims Management System. Translink are seeking to invite suitable suppliers in this sector to register their interest. NOTE : THIS CFT IS NOT A CALL FOR TENDER. Please download and read the Terms of Reference which is available from the "CfT Documents" area of eTendersNI. Your response must be submitted via the secure messaging area of the CfT. The deadline for registration of interest is 12:00 on 17th August 2026. Please note: the procedure selected for this Pre-Market Engagement is not indicative of the procurement procedure to follow.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d3ef
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071520-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2028 - 31 Dec 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Translink
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BELFAST
Postcode
BT2 7LX
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
Not specified
Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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