Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Scheduled & Unscheduled Maintenance for Mercedez-Benz HGV Trucks

Wales & West Utilities Limited

This public procurement record has 2 releases in its history.

Award

07 Sep 2026 at 13:18

UK6 - Contract Award Notice
Award

27 Jul 2026 at 11:04

UK5 - Transparency Notice
Summary of the contracting process

Wales & West Utilities Limited is procuring scheduled and unscheduled maintenance for its fleet of 55 Mercedes-Benz HGV grab trucks. The vehicles are eight-wheeled, 32-tonne, 12-foot-high vehicles used for Build & Repair operations, including planned and unplanned utility work. Services include vehicle servicing, mechanical and electrical repairs, use of the Mercedes-Benz Uptime diagnostic tool, operator-licence inspections, MOT preparation and testing, mobile maintenance at utility depots, and emergency call-outs. Work is required across the buyer’s geographical network in Wales, South Wales and South West England, although suppliers need not cover the entire area. Suitable premises must accommodate the vehicles, and all electrical work must be carried out by a Mercedes-Benz approved repairer.

The procurement has reached the award stage and the tender is complete. Wales & West Utilities used a direct award procedure under the Procurement Act 2023, Schedule 5, section 41, on the stated basis that technical requirements created an absence of competition and no reasonable alternatives. Contracts were awarded to Euro Commercials (South Wales) Limited and Rygor Group Ltd on 7 September 2026. The award value is £2,583,000 excluding VAT (£3,100,000 including VAT). The contract period is 1 October 2026 to 30 September 2031. The award is recorded as pending, with signature due by 18 September 2026 and a standstill period ending on 17 September 2026. The single lot is complete and suitable for SMEs.

This requirement demonstrates demand for specialist, locally responsive commercial-vehicle maintenance within a safety-critical utility operation. Credible future competitors would need Mercedes-Benz approved repairer status, authorised access to the Mercedes-Benz Uptime diagnostic tool and premises capable of handling large HGV grab trucks. They would need to perform at least 75% of the work directly, with any outsourced element limited to mechanical activity and supported by robust subcontractor vetting. Required capability includes mobile servicing, rapid emergency call-outs, operator-licence inspections, MOT preparation and testing in a single visit, and compliance with health and safety and waste-management requirements. Suppliers would also need structured reporting on service and vehicle spend, vehicle-off-road time, call-out response times and parts pricing.

How relevant is this notice?

Notice Information

Notice Title

Scheduled & Unscheduled Maintenance for Mercedez-Benz HGV Trucks

Notice Description

WWU have followed the Direct Award Procedure to appoint contracts with suppliers across the WWU geographical network to provide the services outlined below. These contracts will be with Mercedez-Benz approved garages who can provide scheduled and unscheduled maintenance. The suppliers will support a fleet of 55 HGV Grab Trucks across WWU geography (Wales, South and Southwest England) These HGV's are 8 wheeled, 32 tonne grabs and 12ft. high so suitable premesis needs to be available. It is not expected that you will need to cover the entire WWU geography. Due to the safety critical nature of our industry and the work we carry out, all electrical repairs and updates must be carried out by a Mercedez-Benz approved repairer and must have approved use of the Mercedez-Benz uptime diagnostic tool. Additional Requirements: - The supplier must be able to complete at least 75% of the activity themselves, and only outsource the 25% which may be mechanical only in nature. Therefore, the supplier must also have an appropriate sub contractor vetting process. - The supplier must offer a mobile servicing option to conduct on-site repair and maintenance activities at WWU depots, where appropriate. - The supplier must provide operators-licence inspections and MOT preparing/testing as part of a single-visit service schedule. - The supplier must meet all relevant health and safety, and waste management processes. - The supplier must be able to provide regular reporting including spend broken down by service and vehicle, VOR time, service call out times and parts pricing tracker. - The supplier must provide a call out service within the WWU geography.

Procurement Information

This procurement has been unbdertaken in accordance with the Procurement Act 2023, utilising the Direct Award procedure (outlined in Schedule 5, section 41 of The Procurement Act 2023). The proposed justification is; "Single Supplier - (a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b) there are no reasonable alternatives to those goods, services or works." A Pre-Market Engagement Notice was published on 27th April 2026 and expired on 11th May 2026. The purpose of this notice was to test the potential direct award justification. Suppliers were invited to express their interest based on our mandatory requirements. WWU received no expressions of interest to this notice. This supported the decision to follow the Direct Award Procedure. The detailed justification was as follows: WWU currently operates 55 Mercedez Benz HGV's across our network, they are used to support our Build & Repair (B&R) operations in their daily activity with planned and unplanned work. Maintaining vehicle compliance and road worthiness is critical to ensuring the operational effectiveness of the BR teams and adherence to the operators license requirements. Scheduled and Unscheduled Maintenance of our Mercedez Benz HGV's can only be carried out by Mercedez Benz approved repairers. It has been identified that only 2 suppliers within the Wales and West Utilities geographical area are Mercedez Benz approved repairers, with the capacity to support WWU fleet and have authorised access to the Mercedez Benz uptime diagnostic tool. They key operational factors supporting the decision of Direct Award are as follows: - Emergency Response Times: MB approved repairs often involve critical infrastructure or safety critical assets. A supplier based outside Wales and West Utilities (WWU) geographical boundaries cannot meet strict emergency service level agreements (SLA's), such as arriving on-site within 1 to 2 hours of a fault occurring. - Logistical and Transit Emissions: Shipping heavy equipment, specialised parts or deploying technical fleets from outside the region introduced severe logistical delays. It also contradicts WWU environmental sustainability targets by significantly increasing transport emissions. - Local Mutual Aid & Network Knowledge: Familiarity with the specific regional topography, local authority permitting rules and existing network configurations is vital. External providers lack this established local ecosystem, risking prolonged VOR effecting service ability. - Proximity of Specialised Workshops: if the repairs require assets to be transported to a specialised Mercedez Benz workshop, transmit times outside the geographical area introduce unacceptable downtime for critical fleet or plant operations. While MB approved repair capabilities exist nationally, WWU requires a localised service delivrey model to guarantee network integrity and compliance with statutory safety timelines. Specifically, repair technicians must respond to network incidents within 60 to 90 minutes, this SLA is also written in all the scope documents for the in-house project. Providers situations outside the WWU geographical footprint cannot realistically satisfy these response windows due to transit distances. Therefore, the requirement is not restricted to local providers by preference, but by the objective operational necessity of geographical proximity to ensure uninterrupted utility service. O0n this basis, it has been determined that a direct award was justified under the Procurement Act 2023 (Schedule 5, section 41) due to the absence of competition for technical reasons.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d40e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/084401-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50114000 - Repair and maintenance services of trucks

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,583,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Sep 20261 months ago
Contract Period
1 Oct 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wales & West Utilities Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWPORT
Postcode
NP10 8FZ
Postcode Area
Newport
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL54 Monmouthshire and Newport
Delivery Location
Not specified
Local Authority
Newport
Electoral Ward
Tredegar Park and Marshfield
Westminster Constituency
Newport West and Islwyn

Supplier Information

Number of Suppliers
2
Supplier Names

Euro Commercials (South Wales) Limited

RYGOR GROUP LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...