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SYP - Support for Oracle Functions

South Yorkshire Mayoral Combined Authority

This public procurement record has 1 release in its history.

Award

27 Jul 2026 at 16:10

Award Notice
Summary of the contracting process

South Yorkshire Mayoral Combined Authority procured software support services for its Oracle platform (CPV 72261000). The requirement supports the platform’s ongoing development and service management, combining a support desk with training and development services. Delivery is in South Yorkshire, with the buying authority based in Sheffield. The work is relevant to Oracle specialists that can provide operational support alongside platform development and user or administrator training. It is a public-sector technology services requirement connected with public order and safety functions. The selected supplier, Redfaire Limited, is based in Reading, while the service requirement is for the authority’s Oracle environment in South Yorkshire.

The procurement is complete and an active award has been made to Redfaire Limited. It used a limited procedure and a direct award through the G-Cloud 14 Framework, without prior publication of a call for competition. The requirement was evaluated on price. The contract was signed on 15 June 2026 for £292,372. The procurement described a 24-month service with an option to extend for a further 12 months if the services remain required. One supplier bid was recorded. The arrangement was covered by the Government Procurement Agreement, and the authority identified the procurement as outside the scope of the relevant directive.

This procurement shows established demand from South Yorkshire Mayoral Combined Authority for specialist Oracle support spanning service management, ongoing development, helpdesk operation, training and related delivery capability. A credible future competitor would need demonstrable expertise in supporting live Oracle platforms, resolving operational queries through a structured support desk, developing or enhancing Oracle services, and transferring knowledge through effective training. Suppliers should also be able to work with a public-sector buyer and deliver services in South Yorkshire. The selected provider was an SME, indicating that this requirement can be delivered by a focused specialist rather than only by a large systems integrator. Experience combining technical support and development would be particularly relevant when this requirement returns to market.

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Notice Information

Notice Title

SYP - Support for Oracle Functions

Notice Description

This is to deliver a support service to the ongoing development and service management of the Oracle platform. This service will provide a support desk, training and development.

Lot Information

Lot 1

This is a direct award for 24 months with a 12-month extension option, should the services still be required. It will deliver a support service to the ongoing development and service management of the Oracle platform.

Options: 12 month extension option available

Procurement Information

This was a direct award via the G-Cloud 14 Framework which is a compliant route to market.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d483
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070902-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£292,372 £100K-£500K

Notice Dates

Publication Date
27 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
South Yorkshire Mayoral Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2BQ
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE3 South Yorkshire
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

Redfaire Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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