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IWM/2627/APE/3510: Post-1945 Conflict Formative Audience Insight at IWM

Imperial War Museums

This public procurement record has 2 releases in its history.

TenderCancellation

11 Aug 2026 at 09:59

UK12 - Procurement Termination Notice
Tender

28 Jul 2026 at 08:52

UK4 - Tender Notice
Summary of the contracting process

Imperial War Museums sought a research partner to investigate how visitors and non-visitors understand, approach and respond to post-1945 conflict displays. The work covered audience awareness, motivations, interests and expectations relating to permanent and temporary exhibitions at IWM London, IWM Duxford and IWM North. It falls within research services, including survey and social research. The requirement was for services delivered across the Imperial War Museums’ sites in England, with the study intended to support better audience engagement with post-1945 conflict content. The opportunity suited organisations able to design and deliver audience insight research for cultural, heritage or visitor-focused settings, combining research findings with practical understanding of exhibition audiences and their needs.

The procurement reached tender: Imperial War Museums invited offers through a below-threshold open competition, but the tender and its single lot were subsequently cancelled. The buyer set an enquiry deadline of 17 August 2026 at 16:00 and a submission deadline of 21 August 2026 at 12:00. The planned contract period was 21 September to 15 December 2026. Its estimated value was £15,000 excluding VAT and £18,000 including VAT. Evaluation was weighted 60% for qualitative assessment, 10% for evaluation of references and 30% for cost and value for money. Electronic submission was allowed. As the procurement was cancelled, suppliers cannot pursue this tender as issued.

This requirement was aimed at research organisations with experience in audience insight, social research and survey work. Strong candidates would have been able to investigate both existing visitors and people who do not visit, identify awareness and motivations, and explore expectations of permanent and temporary exhibitions. The evaluation placed most emphasis on the quality of the proposed approach, with a separate assessment of references, so suppliers needed to demonstrate a credible methodology and relevant completed work. The scope suited small and medium-sized enterprises and voluntary, community or social enterprises, as well as larger specialist research partners. Experience in museums, heritage, cultural venues or public engagement would have been particularly relevant, although the stated scope focused on research capability rather than a specific accreditation.

How relevant is this notice?

Notice Information

Notice Title

IWM/2627/APE/3510: Post-1945 Conflict Formative Audience Insight at IWM

Notice Description

IWM is seeking a research partner to help us better understand and engage both visitors and non-visitors by exploring audience awareness, motivations, interests and expectations relating to post-1945 conflict displays (either permanent or temporary exhibitions) at IWM London, IWM Duxford, and IWM North. Access Code: E469S6SP97 For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-services./E469S6SP97 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/E469S6SP97

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d4bf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/076055-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73110000 - Research services

79311000 - Survey services

79315000 - Social research services

Notice Value(s)

Tender Value
£15,000 Under £100K
Lots Value
£15,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Aug 20261 months ago
Submission Deadline
21 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
21 Sep 2026 - 15 Dec 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Imperial War Museums
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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