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TRO - Bugle, Datasys - TIM, Accounts Services and Hosting

LONDON NORTH EASTERN RAILWAY LIMITED

This public procurement record has 5 releases in its history.

Award

21 Sep 2026 at 13:14

UK7 - Contract Details Notice
ContractTermination

21 Sep 2026 at 13:01

UK11 - Contract Termination Notice
Award

21 Sep 2026 at 12:29

UK7 - Contract Details Notice
Award

28 Jul 2026 at 12:23

UK6 - Contract Award Notice
Award

28 Jul 2026 at 12:11

UK5 - Transparency Notice
Summary of the contracting process

London North Eastern Railway Limited procured licences, support and hosting for train-planning, train-performance and delay-attribution software, including Bugle, Datasys, TIM and accounts services. The requirement covers industry-specific software used to plan train services, monitor performance and attribute delays, together with the associated software services. It is classified as goods, specifically industry-specific software packages. The system is already embedded in LNER’s operations and the requirement relates to additional or repeat software and services, including partial replacement of existing services. Delivery is across the United Kingdom. The buyer is LNER, a public undertaking based in York, and the selected supplier is TRACSIS Rail Technology & Services, based in Leeds. The procurement was treated as a utilities requirement and comprised one lot.

The procurement has been awarded through a direct, below-threshold procedure without competition. The award was made on 28 July 2026 to TRACSIS Rail Technology & Services. The first contract was signed on 10 August 2026, valued at £278,136 excluding VAT (£333,763 including VAT), and covered 10 August 2026 to 31 July 2027. That contract was terminated on 21 September 2026 because the contract details notice required rectification after the incorrect procedure was selected; its recorded final value is £278,136 excluding VAT (£333,763 including VAT). A second contract with the same supplier was signed on 10 August 2026, with the same value and period, and is active. The stated basis for using a direct award was that the software is well embedded, has no alternative, and its intellectual property is owned by the supplier.

This procurement indicates recurring demand from LNER for specialist rail-operations software and the expertise needed to keep it running in a live railway environment. A credible future supplier would need capability in train planning, train-performance management and delay attribution, along with software licensing, technical support, hosting and accounts-service provision. Experience integrating with an established rail operator’s systems would be important, as would the capacity to support software that underpins operational planning and performance analysis. The award also shows that continuity, familiarity with an embedded system and control of the relevant intellectual property were central to the buyer’s decision. Suppliers competing for comparable work would therefore need to demonstrate a robust alternative platform or a clear proprietary technology position, supported by reliable implementation and ongoing support capability.

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Notice Information

Notice Title

TRO - Bugle, Datasys - TIM, Accounts Services and Hosting

Notice Description

Licencing and support for train planning and performance and delay attribution software. This is the award of additional or repeat goods, services or works as an extension to or partial replacement of existing services. The contract is for the provision of licences for a system that is well-embedded within the organisation, and for which no alternative exists. The supplier owns the intellectual property.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d524
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/089141-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£278,136 £100K-£500K
Contracts Value
£278,136 £100K-£500K

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Jul 20262 months ago
Contract Period
10 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active, Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON NORTH EASTERN RAILWAY LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
YORK
Postcode
YO1 6GA
Postcode Area
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Supplier Information

Number of Suppliers
1
Supplier Name

TRACSIS PLC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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