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Managed Print Service

Yorkshire Ambulance Service NHS Trust

This public procurement record has 1 release in its history.

Award

28 Jul 2026 at 15:36

Award Notice
Summary of the contracting process

Yorkshire Ambulance Service NHS Trust procured a managed print service for its operational and corporate functions. The requirement covers a managed fleet of A3 and A4 multifunction devices, print management software, card-reader integration, maintenance, consumables, automated meter readings, device monitoring and user support. The solution retains 105 existing devices and replaces 22, while allowing devices to be reallocated between sites. Delivery is across the Trust’s locations, with the recorded delivery location in Wakefield, England. This is a goods procurement focused on office printing, photocopying and associated equipment and services. The service replaces the Trust’s existing managed print arrangement and is intended to maintain continuity, improve resilience, support estate rationalisation and reduce operating costs.

The procurement is complete and has been awarded through a direct award without prior publication of a competition, using the Crown Commercial Service Managed Print Services Framework RM6361, Lot 2. The contract was awarded to Konica Minolta Business Solutions (UK) Limited, with the contract signed on 7 July 2026. The arrangement is for three years. One bid was recorded, from a non-SME, and its valid value was £252,134.55; the lowest and highest valid bid values were identical. Evaluation was based on price. The procurement replaces an arrangement due to expire on 15 June 2026. The selected model includes fixed pricing, retained devices that can be removed without penalty, and new devices subject to full-term lease commitments.

This requirement indicates demand for suppliers able to deliver an end-to-end managed print service across a healthcare organisation, rather than simply supply printers. A credible competitor would need capability in A3 and A4 multifunction devices, print management software, card-reader integration, maintenance, consumables, automated meter collection, proactive monitoring and responsive support. Experience of operating across multiple Trust locations, maintaining service continuity and managing device reallocations would be relevant. The incumbent reported approximately 99.9% uptime, so dependable performance and resilience would be important. Suppliers should also be able to manage a mixed estate of retained and refreshed devices, support device rationalisation, provide recycling arrangements and offer transparent fixed-price commercial models. A suitable route to market is the CCS managed print framework.

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Notice Information

Notice Title

Managed Print Service

Notice Description

Yorkshire Ambulance Service NHS Trust has awarded a three-year contract for the provision of Managed Print Services to Konica Minolta Business Solutions (UK) Limited through a direct award under the Crown Commercial Service (CCS) Framework RM6361, Lot 2.<br/><br/>The contract replaces the Trust's existing managed print services agreement and provides a fully managed fleet of A3 and A4 multifunctional devices, including associated print management software, card reader integration, maintenance, consumables, and support services.<br/><br/>The new contract optimizes the Trust's print estate by retaining 105 existing devices and replacing 22 devices, delivering improved operational flexibility, enhanced service resilience, and a reduction in annual operating costs. The commercial model supports ongoing rationalization of the print estate while maintaining continuity of service across Trust locations and delivering improved value for money over the contract term.

Lot Information

Lot 1

A new 3-year contract for the provision of managed print services to Konica Minolta Business Solutions (UK) Limited via a direct award under the CCS Framework (RM6361 lot 2). This procurement replaces the current contract, which is due to expire on 15 June 2026.

The current estate comprises 127 devices (A3 and A4 multifunctional printers), all supported by Paragon licences and card readers, with an annual total cost of approximately PS107,806. The proposed solution optimises this estate by retaining 105 existing devices and refreshing 22 devices, delivering a reduced annual cost of approximately PS84,045 and an overall saving of circa PS71k over the 3-year term (approximately 22% reduction).

A key feature of the proposed commercial model is the distinction between retained and new devices. The 105 retained devices will be charged at a fixed annual rate and can be removed at any time without penalty, providing flexibility to rationalise the estate as demand changes. In contrast, the 22 new devices are subject to full-term lease commitments, meaning any early return would incur payment of the remaining rental. However, operational flexibility exists to reallocate devices across sites, enabling the Trust to optimise usage while maintaining financial commitments on new assets.

The proposal also includes fixed pricing for the contract term, no hidden costs, free consumables recycling, automated meter readings, and enhanced service support, including a dedicated customer success manager and proactive device monitoring. The solution maintains continuity with an incumbent supplier that has demonstrated strong performance (circa 99.9% uptime) and deep understanding of the Trust's operational requirements, thereby minimising implementation risk and service disruption.

This procurement aligns with financial efficiency objectives, sustainability goals (through device reuse), and operational continuity. The hybrid model of retained and refreshed devices ensures both cost reduction and flexibility, while maintaining service quality and resilience.

Procurement Information

The contract has been awarded by direct award under the Crown Commercial Service (CCS) Managed Print Services Framework RM6361, Lot 2, in accordance with the terms and conditions of the framework agreement.<br/><br/>Yorkshire Ambulance Service NHS Trust required the continuation of a managed print service to support its operational and corporate functions following the expiry of the existing contract. The CCS RM6361 framework provides a compliant procurement route for the provision of managed print services, enabling contracting authorities to award contracts directly where this represents the most appropriate and economically advantageous option.<br/><br/>The awarded solution retains the majority of the Trust's existing multifunctional device estate while replacing devices that have reached the end of their operational lifecycle. This approach delivers a substantial cost saving for the Trust over the initial three-year contract term compared with the existing arrangement, while maintaining service continuity, reducing implementation risk and supporting the Trust's sustainability objectives through the continued use of existing assets where appropriate.<br/><br/>The contract also provides fixed pricing for the duration of the agreement, enhanced managed service support, automated meter collection, consumables management and proactive device monitoring, ensuring a resilient and cost-effective managed print service for the Trust.<br/><br/>The direct award under CCS Framework RM6361 Lot 2 represents a compliant procurement route that delivers best value, operational continuity and reduced delivery risk while meeting the Trust's business and service requirements.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d590
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071341-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

CPV Codes

30100000 - Office machinery, equipment and supplies except computers, printers and furniture

30120000 - Photocopying and offset printing equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Yorkshire Ambulance Service NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF2 0XW
Postcode Area
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE45 Wakefield
Local Authority
Wakefield
Electoral Ward
Wrenthorpe and Outwood West
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

Konica Minolta Business Solutions (UK) Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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