This public procurement record has 2 releases in its history.

TenderUpdate

21 Aug 2026 at 14:43

Tender

28 Jul 2026 at 15:37

Summary of the contracting process

Anglian Water Services Limited is procuring a transactional print and postal distribution service for high-volume customer communications. The requirement covers end-to-end production and delivery of billing, letters, notices and payment communications, including secure data handling, bulk printing, fulfilment such as enclosing and packaging, payment card or cheque production, and distribution through postal networks. It also includes ad hoc printing and communications. This is a services requirement, classified under CPV 79800000, printing and related services. Delivery is across the UK. The procurement is intended for one supplier, which will provide the operational service and any associated software or ancillary functionality required by Anglian Water. The opportunity is suitable for SMEs.

The process has reached tender: Anglian Water invited offers through an open competitive flexible procedure. The process comprises a Pre-Qualification Questionnaire, an invited Request for Proposal stage, commercial negotiations and final award. Responses and enquiries were due by 27 August 2026; the portal deadline was updated to 23:00. The expected award date is 15 October 2026. The framework is valued at £4,000,000 including applicable taxes and will appoint one supplier without reopening competition. The initial contract period is 1 April 2027 to 31 March 2034, with renewal options extending it to no later than 31 March 2037. Evaluation is weighted 70% written qualitative response and 30% pricing. Electronic submission in English is allowed.

This opportunity suits a supplier able to deliver secure, high-volume transactional communications from data receipt through printing, fulfilment and postal distribution. Relevant capability includes handling sensitive customer data, producing accurate billing and other operational correspondence, enclosing and packaging large mailings, and manufacturing or managing payment cards and cheques. Suppliers should also be able to support ad hoc print and communications requirements and provide associated software or reasonably ancillary functionality where required. The appointed business will need the operational capacity to serve Anglian Water across the UK and manage a single-supplier arrangement in which services are called off directly under agreed framework terms. Organisations with established print production, fulfilment, payment-document and postal-network experience are well placed to compete.

How relevant is this notice?

Notice Title

2026 Transactional Print and Postal Distribution

Notice Description

<div>Transactional Print and Postal Distribution is a core operational service that enables the end-to-end production and delivery of high-volume customer communications, including billing, letters, notices, and payments. It typically encompasses secure data handling, bulk printing, fulfilment (e.g. enclosing and packaging), payment card or cheque production, and distribution via postal networks. This will also include Adhoc print and communications. </div>

Lot Information

Lot LOT-0001

Options: Anglian Water reserves the right to procure additional services and / or software from the selected Bidder which it offers either now or in the future which may either replace the procured software (for example through an alternative licensing model) or is considered to be reasonably ancillary to the services being procured (which shall include without limitation cost and risk related modules / functionality).

Renewal: Anglian Water is looking to award a contract to one Bidder to deliver the requirements an initial 7 years with the ability to extend for further periods of one year each or for any alternative periods and not expiring later than 10 years from the "Go Live" date.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d592
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079982-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79800000 - Printing and related services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
£4,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Aug 20261 weeks ago
Submission Deadline
27 Aug 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Apr 2027 - 1 Apr 2034 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ANGLIAN WATER SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE29 6XU
Postcode Area
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
TLH East (England)

Local Authority
Huntingdonshire
Electoral Ward
Huntingdon North
Westminster Constituency
Huntingdon

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...