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CWC26118MW - Personal Safety Devices

Wolverhampton City Council

This public procurement record has 1 release in its history.

Planning

28 Jul 2026 at 16:02

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Wolverhampton City Council intends to procure personal safety devices and associated monitoring and support services for employees who work alone, on site and within council premises. The solution is intended to provide real-time monitoring and incident management, supporting staff safety across a range of operational environments. The requirement covers supply, deployment and ongoing replacement of devices used by the Council and Wolverhampton Homes, together with access to an accredited, continuously staffed alarm receiving centre. The centre must handle alarms and incidents individually and escalate them where necessary. The supplier will also provide user training and continuing support. The work will be delivered across Council and Wolverhampton Homes operational environments in Wolverhampton. The procurement combines goods with emergency and security equipment, alarm monitoring, tracing and health and safety services.

This procurement is at the planning stage: the Council has stated an intention to procure and has not invited tenders. It is conducting preliminary market engagement to understand available technology, monitoring arrangements, commercial models, implementation, reporting and support approaches, and to inform the future strategy and specification. Potential suppliers are expected to submit the engagement questionnaire by 18 August 2026. The planned procurement is above threshold and has an estimated gross value of £500,000. It is planned as one lot, with the contract expected to run from 1 August 2027 to 31 July 2030, with a possible renewal or extension to 31 July 2032. The lot is identified as suitable for small and medium-sized enterprises and voluntary, community or social enterprises. The current status remains planning.

This will suit suppliers of lone-worker or personal safety technology that can combine device supply with a dependable operational service. Relevant capability includes deploying and replacing a substantial existing device estate, providing real-time alarm monitoring, managing incidents individually and escalating them appropriately. An accredited 24/7 alarm receiving centre, staffed by trained personnel, is a stated requirement, so suppliers will need suitable accreditation, staffing, resilience and incident-response arrangements. The Council is also seeking a complete training and user-support service rather than technology alone. Suppliers able to explain current device options, monitoring models, implementation plans, reporting, support and commercial approaches should be well placed to contribute during market engagement. Smaller businesses and voluntary, community or social enterprises are expressly considered suitable for the planned lot, including those able to deliver through an appropriate partnership.

How relevant is this notice?

Notice Information

Notice Title

CWC26118MW - Personal Safety Devices

Notice Description

City of Wolverhampton Council (CWC) is seeking to procure a personal safety solution to support the protection of employees working alone, on site, and within Council premises. The solution will provide real-time monitoring and incident management capabilities to help ensure the safety and wellbeing of staff undertaking their duties across a range of operational environments. The requirement includes the supply, deployment, and ongoing replacement of personal safety devices, supporting an existing workforce of approximately 1,561 devices currently in use across both CWC and Wolverhampton Homes (WH). This volume is provided for guidance purposes only and is based on historical usage; it does not represent a commitment to future volumes. The solution must incorporate access to an accredited 24/7 Alarm Receiving Centre (ARC), staffed by trained personnel capable of responding to alarms and incidents effectively, managing each activation on an individual basis and escalating where necessary. In addition to the technology provision, the appointed supplier will be required to deliver a comprehensive training and ongoing user support programme throughout the contract.

Planning Information

The purpose of this Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish what provision of personal safety devices and associated monitoring/support services for employees and authorised users the market has to offer and to: • understand the current market capability and latest technological developments; • explore available device options and monitoring arrangements; • understand commercial models and pricing structures; • identify implementation, reporting and support approaches; • inform the future procurement strategy and specification; • ensure any future procurement exercise is proportionate and delivers value for money. The PME will provide an opportunity for City of Wolverhampton Council (CWC) to obtain an insight into how potential suppliers might approach the delivery of this service and gain an understanding into the likely level of interest from the market. If you would like to participate in the Preliminary Market Engagement please complete and submit the questionnaire available on https://procontract.due-north.com

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d5a1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071367-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

35 - Security, fire-fighting, police and defence equipment

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

35100000 - Emergency and security equipment

71317200 - Health and safety services

79711000 - Alarm-monitoring services

79714100 - Tracing system services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2027 - 31 Jul 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Wolverhampton City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WOLVERHAMPTON
Postcode
WV1 1RL
Postcode Area
Wolverhampton
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG39 Wolverhampton
Delivery Location
Not specified
Local Authority
Wolverhampton
Electoral Ward
St Peters
Westminster Constituency
Wolverhampton West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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