Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

MyIT - cloud software for managing IT services

ORBIT GROUP LIMITED

This public procurement record has 1 release in its history.

Award

29 Jul 2026 at 12:15

UK7 - Contract Details Notice
Summary of the contracting process

Orbit Group Limited procured MyIT, a cloud software package for managing IT services. The system provides control workflows and an audit trail for multiple IT processes, including incident and problem management, change management and change advisory boards, IT task management, knowledge management, software and device assignment and tracking, and service requests with self-service functionality. It is also a key evidentiary system for Orbit’s annual KPMG and financial audits. The buyer is a public authority based in Coventry. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, South East and South West.

The procurement is complete and the contract was awarded to Ivanti UK Limited. It used a direct award below the applicable threshold, without competition, covering one lot. The award is active and the contract was signed on 8 July 2026. The contract runs from 8 July 2026 to 29 June 2027. Its value is £79,669.32 excluding VAT and £95,603.18 including VAT. The requirement was evaluated through the buyer’s direct-award route rather than competitive tendering. The procurement concerns goods, classified as software packages and information systems. The award and contract relate to the complete MyIT cloud software service for managing Orbit’s IT processes and audit evidence.

This procurement indicates demand from Orbit for a substantial, organisation-wide IT service-management platform rather than a standalone helpdesk tool. Suppliers would need credible capability in cloud software covering incident and problem management, change governance, task management, knowledge bases, software and device asset assignment and tracking, service requests, and self-service. Strong auditability is central: the system must provide reliable control workflows and an audit trail that can support annual external and financial audits. Relevant providers would therefore need mature enterprise software, secure implementation and support capability, and evidence that their platform can operate across services delivered throughout England. Ivanti UK Limited, a large software supplier, was selected through a below-threshold direct award.

How relevant is this notice?

Notice Information

Notice Title

MyIT - cloud software for managing IT services

Notice Description

This is procurement is for "MyIT", cloud software for managing IT services. It provides control workflows and an audit trail for multiple IT processes; including Incidents/Problems, Changes/CAB, IT Task Management, Knowledge base, Software/Device assignment and tracking, and Service Requests / Self-Service. MyIT is a key evidentiary system for annual KPMG/financial audits. Cost is PS95,603.18 incl. VAT.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d650
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071646-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£79,669 Under £100K

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
8 Jul 2026 - 29 Jun 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified
Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Supplier Information

Number of Suppliers
1
Supplier Name

Ivanti UK Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...