This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 06:42

Summary of the contracting process

This procurement process was managed by Delt Shared Services Limited, based in Plymouth, United Kingdom, and involved the replacement of Avaya systems with Teams for Plymouth City Council (PCC). The contract, titled "Unified Capture & Management aComm for PCC," was focused in the goods category, specifically within the software package and information systems industry. The procurement was conducted using a direct method, below threshold and without competition, and has now reached the award stage. The successful supplier was Bytes Software Services Limited with the contract being signed on 4th December 2025, becoming active until 3rd December 2028. The procurement covers multiple regions across the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

This tender presents excellent opportunities for businesses specialising in the delivery of software solutions, particularly those capable of supporting large-scale telecommunication integrations and management systems. Companies experienced in deploying and managing Microsoft Teams solutions, and those with robust support infrastructure across the UK, would find themselves well-suited to such contracts. The succinct procurement process, being below threshold and conducted without competition, indicates an efficient avenue for established suppliers to strengthen their footprint in public sector contracts.

How relevant is this notice?

Notice Title

Unified Capture & Management aComm for PCC

Notice Description

Avaya replacement to Teams for PCC. A total number of 111 licences for PCC users

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d718
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071953-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,950 Under £100K

Notice Dates

Publication Date
30 Jul 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Dec 20258 months ago
Contract Period
4 Dec 2025 - 3 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DELT SHARED SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL6 5QZ
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified

Local Authority
Plymouth
Electoral Ward
Moor View
Westminster Constituency
Plymouth Moor View

Supplier Information

Number of Suppliers
1
Supplier Name

BYTES SOFTWARE SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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