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Unified Capture & Management aComm for PCC

Delt Shared Services Limited

This public procurement record has 1 release in its history.

Award

30 Jul 2026 at 07:42

UK7 - Contract Details Notice
Summary of the contracting process

DELT Shared Services Limited procured software and information systems to replace Avaya with Microsoft Teams for PCC users. The requirement covered 111 user licences, forming a unified communications and management solution. The procurement falls within the software package and information systems category (CPV 48000000). DELT Shared Services Limited is based in Plymouth and is the public-sector buyer. Delivery covers England, including the North East, North West, Yorkshire and the Humber, East Midlands, West Midlands, East of England, London, the South East and the South West. The requirement is therefore relevant to software suppliers, communications specialists and technology partners able to provide Microsoft Teams-based unified communications and support users across a broad English delivery footprint.

The procurement is complete and was awarded through a direct procedure below the threshold, without competition. It consisted of one lot. Bytes Software Services Limited was awarded the contract, which was signed on 4 December 2025. The active contract runs from 4 December 2025 to 3 December 2028. Its value is £7,950.55 excluding VAT and £9,540.66 including VAT. The published outcome identifies software and information systems as the procurement category. The requirement was handled without a competitive tender, so the award route was direct rather than an open or selective competition. The contract is active, and the recorded award is linked to the full 111-licence Avaya-to-Teams replacement requirement.

This outcome is a useful indicator of demand for unified communications software and Microsoft Teams migration work within DELT Shared Services Limited. A credible competitor for a future requirement would need to replace or transition Avaya-based communications into Teams, supply and manage user licences, and support a deployment serving 111 users. Relevant capability includes software licensing, communications platform integration, migration planning, configuration, user enablement and ongoing technical support. Suppliers should also be able to deliver consistently across England and understand the operational needs of a public-sector organisation. The selected supplier was a large software services business, indicating that the requirement was suited to an established technology provider with the capacity to supply licences and manage a multi-year service arrangement.

How relevant is this notice?

Notice Information

Notice Title

Unified Capture & Management aComm for PCC

Notice Description

Avaya replacement to Teams for PCC. A total number of 111 licences for PCC users

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d718
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071953-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£7,950 Under £100K

Notice Dates

Publication Date
30 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Dec 2025 - 3 Dec 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Delt Shared Services Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL6 5QZ
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified
Local Authority
Plymouth
Electoral Ward
Moor View
Westminster Constituency
Plymouth Moor View

Supplier Information

Number of Suppliers
1
Supplier Name

Bytes Software Services

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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