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Strategic Partner Support

Cardiff and Vale University Health Board

This public procurement record has 2 releases in its history.

Award

24 Aug 2026 at 16:27

UK6 - Contract Award Notice
Award

30 Jul 2026 at 11:14

UK5 - Transparency Notice
Summary of the contracting process

Cardiff and Vale University Health Board is procuring strategic partner support for its Community by Design transformation programme, managed by NHS Wales Shared Services Partnership. The work is management consultancy focused on moving health and care from reactive, illness-based services towards preventative, population-health and community-led models across Cardiff and Vale. The partner will establish the programme, define projects, workstreams, governance and benefits measures, and support care-model, workforce, clinical-governance and leadership development. It will test neighbourhood models, improve collaboration between primary, community and secondary care, support business-case development, spread good practice and develop outcome dashboards. The scope also includes senior executive advice, programme assurance, clinical expertise, policy insight and introductions to other organisations for shared learning. Delivery is in Cardiff and Vale, Wales.

This procurement has reached the award stage and the tender is recorded as complete. It used a direct award under the Procurement Act 2023, justified by specialised expertise, continuity and the lack of suitable alternatives. NAPC Services Limited was selected for the single lot. The award date was 24 August 2026 and the awarded value is £495,000 excluding VAT, or £594,000 including VAT. The contract period is 7 September 2026 to 6 September 2028. A contract signature was scheduled for 7 September 2026, with the standstill period ending on 3 September 2026. The evaluation basis was the supplier’s recognised and nationally recognised expertise, relevant health-system experience, practical delivery capability and established relationships with NHS Wales stakeholders. The lot was identified as suitable for SMEs.

This outcome indicates demand for suppliers able to combine strategic health and care consultancy with practical transformation delivery. A credible competitor for a future requirement would need recognised expertise in community and primary care models, integrated neighbourhood care and population-health approaches, supported by national or international experience. The buyer is looking for organisations that can convene senior stakeholders, build consensus, engage communities, co-produce solutions and strengthen local system maturity. Relevant capability includes programme and project management, governance, benefits realisation, outcome measurement, workforce planning, clinical leadership, leadership development and quality improvement. Suppliers would also need to provide hands-on support to delivery teams, contribute to business cases, understand primary, community and secondary care interfaces, and offer trusted senior-level facilitation across complex NHS Wales systems.

How relevant is this notice?

Notice Information

Notice Title

Strategic Partner Support

Notice Description

Cardiff and Vale University Health Board has invested in a critical programme of strategic transformation which has started to shape the future of health and care delivery across the nation. This initiative is progressing well and is making impressive inroads, having developed and implemented a cohesive, long-term vision and strategy that is addressing the evolving needs of the population, is responding to systemic challenges and ensuring the implementation of sustainable integrated care models across the nation. The partner will need to bring recognised expertise in community and primary care models, national and international experience, practical delivery capability, community engagement and organising expertise, strengths-based co-production, programme and project management capability, strategic leadership support and the ability to build local system maturity. The support must enable the Health Board and its partners to move from reactive, illness-based care towards a preventative, population health-driven and community-by-design model. The partner will work to programme leads to enable and support delivery of the following over the first 24 months: Programme establishment: * Rapidly establish the CbD programme with clear projects and workstreams, a defined programme plan and agreed programme management and governance structures. * Development of a shared ambition, understanding and ownership of the programme to include a robust 24-month co-production, engagement and communication plan * Development of a benefits realisation plan inc agreeing and implementing outcome measures and ensure regular reporting * Build consensus and consistency amongst all stakeholders Planning & Delivery: * Develop and agreed model of care which includes mapping and agreeing community footprints * Develop a workforce plan to enable delivery of the new model of care * Develop new approaches to clinical governance * Test the new neighbourhood model with identified first phase sites * Development of the new leadership approaches required to deliver the new model of care * Support a programme of leadership development to help ensure that the appropriate relationships, behaviours and accountabilities are in place * Introduce new ways of working amongst the front-line teams * Activate our workforce through autonomy and a quality improvement approach * Activate patients through a shift in focus * Challenge the thinking around the traditional models of delivery around outpatients, primary/community & secondary care interface, UEC models * Ground the ongoing strategy around creating health within Cardiff & Vale to effectively manage demand out of hospital * Build new approaches to the commission of a new delivery model that collectively leads to a population health risk reduction * Identify requirements for system wider enablers and work to develop solutions with partners for areas such as estates and digital * Support the development and writing of a business case to deliver the new model * Spread and scale areas of good practice provide hands on support to delivery teams where required * Support in the development of meaningful outcome metrics to form part of the CbD dashboard Bespoke Support * Assuming a critical friend role and where required providing senior level support and guidance to organisational Executives * Providing overall programme assurance * Provision of clinical experts and leaders to aid clinical conversations and adoption * Access to national policy thinking to shape the future direction of the programme * Making introductions to other partner clients to share experiences and learning

Procurement Information

NAPC Services Limited offers highly specialised and nationally recognised expertise in facilitating strategic collaboration across complex health systems. Their extensive experience includes direct engagement with Chief Executives from all seven Welsh Health Boards, as well as key national organisations such as Public Health Wales, HEIW, DHCW, and NHS Wales Shared Services Partnership. Having already successfully progressed the critical programme of strategic transformation, NAPC is now required to further advance the programme and support the development and delivery of the Community by Design element and provide practical programme design and delivery support for a transformational model of integrated community and primary care across Cardiff and Vale. NAPC has played a central role in developing integrated neighbourhood care models and supporting long-term strategic planning for NHS Wales, contributing to the creation of a 10-year vision that addresses current challenges and identifies practical solutions for future transformation. Their facilitation of the Welsh CEO Forum and HEIW leadership workshops has further strengthened leadership alignment and strategic coherence across the system. With a proven track record in leading system-level transformation in regions such as Dorset, South Yorkshire, and North Central London, NAPC brings a unique capability to convene senior stakeholders, build consensus, and drive change. This level of expertise and trusted engagement is not readily available in the market. Given the need for continuity, pace, and consistency in strategic facilitation, and the absence of suitable alternatives, a direct award is justified under the Procurement Act 2023 via a Transparency Notice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d754
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080535-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79411000 - General management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£495,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Aug 20261 months ago
Contract Period
7 Sep 2026 - 6 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cardiff and Vale University Health Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF14 4HH
Postcode Area
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Heath
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

NAPC SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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