Strategic Partner Support

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    "id": "ocds-h6vhtk-06d754-2026-07-30T11:14:05+01:00",
    "date": "2026-07-30T11:14:05+01:00",
    "ocid": "ocds-h6vhtk-06d754",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPPR-7969-BTJG",
            "name": "Cardiff and Vale University Health Board",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPPR-7969-BTJG"
            },
            "address": {
                "streetAddress": "2nd Floor, Woodland House, Maes Y Coed Road",
                "locality": "Cardiff",
                "postalCode": "CF14 4HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL22"
            },
            "contactPoint": {
                "name": "Gracie Westlake",
                "email": "gracie.westlake@wales.nhs.uk",
                "telephone": "+442921500801"
            },
            "roles": [
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                        "description": "Welsh devolved regulations apply"
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        },
        {
            "id": "GB-PPON-PXWV-6492-CGMN",
            "name": "NHS Wales Shared Services Partnership",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PXWV-6492-CGMN"
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            "address": {
                "streetAddress": "4-5 Charnwood Court, Heol Billingsley, Parc Nantgarw",
                "locality": "Cardiff",
                "postalCode": "CF15 7QZ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "Gracie Westlake",
                "email": "gracie.westlake@wales.nhs.uk",
                "telephone": "+442921500801"
            },
            "roles": [
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            "roleDetails": "NWSSP will be the managing organisation on behalf on CAVUHB"
        },
        {
            "id": "GB-PPON-PLVZ-7393-MVMQ",
            "name": "NAPC SERVICES LIMITED",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLVZ-7393-MVMQ"
            },
            "address": {
                "streetAddress": "Suite 115 Watermoor Point Watermoor Road, Cirencester",
                "locality": "England",
                "postalCode": "GL7 1LF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK13"
            },
            "contactPoint": {
                "email": "napc@napc.co.uk"
            },
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                "supplier"
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    ],
    "buyer": {
        "id": "GB-PPON-PPPR-7969-BTJG",
        "name": "Cardiff and Vale University Health Board"
    },
    "tender": {
        "id": "ocds-h6vhtk-06d754",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Strategic Partner Support",
        "description": "Cardiff and Vale University Health Board has invested in a critical programme of strategic transformation which has started to shape the future of health and care delivery across Cardiff and Vale Communities. This initiative is progressing well and is the next step in delivery, having developed and a cohesive, long-term vision and strategy that is addressing the evolving needs of the population, is responding to systemic challenges and ensuring the implementation of sustainable integrated care model. The partner will need to bring recognised expertise in community and primary care models, national and international experience, practical delivery capability, community engagement and organising expertise, strengths-based co-production, programme and project management capability, strategic leadership support and the ability to build local system maturity. The support must enable the Health Board and its partners to move from reactive, illness-based care towards a preventative, population health-driven and community-by-design model. The partner will work to programme leads to enable and support delivery of the following over the first 24 months: Programme establishment: * Rapidly establish the CbD programme with clear projects and workstreams, a defined programme plan and agreed programme management and governance structures. * Development of a shared ambition, understanding and ownership of the programme to include a robust 24-month co-production, engagement and communication plan * Development of a benefits realisation plan inc agreeing and implementing outcome measures and ensure regular reporting * Build consensus and consistency amongst all stakeholders Planning & Delivery: * Develop and agreed model of care which includes mapping and agreeing community footprints * Develop a workforce plan to enable delivery of the new model of care * Develop new approaches to clinical governance * Test the new neighbourhood model with identified first phase sites * Development of the new leadership approaches required to deliver the new model of care * Support a programme of leadership development to help ensure that the appropriate relationships, behaviours and accountabilities are in place * Introduce new ways of working amongst the front-line teams * Activate our workforce through autonomy and a quality improvement approach * Activate patients through a shift in focus * Challenge the thinking around the traditional models of delivery around outpatients, primary/community & secondary care interface, UEC models * Ground the ongoing strategy around creating health within Cardiff & Vale to effectively manage demand out of hospital * Build new approaches to the commission of a new delivery model that collectively leads to a population health risk reduction * Identify requirements for system wider enablers and work to develop solutions with partners for areas such as estates and digital * Support the development and writing of a business case to deliver the new model * Spread and scale areas of good practice provide hands on support to delivery teams where required * Support in the development of meaningful outcome metrics to form part of the CbD dashboard Bespoke Support * Assuming a critical friend role and where required providing senior level support and guidance to organisational Executives * Providing overall programme assurance * Provision of clinical experts and leaders to aid clinical conversations and adoption * Access to national policy thinking to shape the future direction of the programme * Making introductions to other partner clients to share experiences and learning",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "NAPC Services Limited offers highly specialised and nationally recognised expertise in facilitating strategic collaboration across complex health systems. Their extensive experience includes direct engagement with Chief Executives from all seven Welsh Health Boards, as well as key national organisations such as Public Health Wales, HEIW, DHCW, and NHS Wales Shared Services Partnership. Having already successfully progressed the critical programme of strategic transformation, NAPC is now required to further advance the programme and support the development and delivery of the Community by Design element and provide practical programme design and delivery support for a transformational model of integrated community and primary care across Cardiff and Vale. NAPC has played a central role in developing integrated neighbourhood care models and supporting long-term strategic planning for NHS Wales, contributing to the creation of a 10-year vision that addresses current challenges and identifies practical solutions for future transformation. Their facilitation of the Welsh CEO Forum and HEIW leadership workshops has further strengthened leadership alignment and strategic coherence across the system. With a proven track record in leading system-level transformation in regions such as Dorset, South Yorkshire, and North Central London, NAPC brings a unique capability to convene senior stakeholders, build consensus, and drive change. This level of expertise and trusted engagement is not readily available in the market. Given the need for continuity, pace, and consistency in strategic facilitation, and the absence of suitable alternatives, a direct award is justified under the Procurement Act 2023 via a Transparency Notice.",
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        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
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        ],
        "riskDetails": "Dependency on Key Personnel: The success of strategic facilitation relies heavily on the involvement of experienced NAPC facilitators who have established relationships with NHS Wales stakeholders. Any unavailability or change in key personnel could disrupt continuity and affect the quality of engagement. Stakeholder Alignment and Engagement: The contract's effectiveness depends on active participation and alignment among senior leaders across Health Boards and national bodies. Limited engagement or conflicting priorities among stakeholders could hinder progress and dilute the impact of facilitated sessions. Pace of Delivery: The requirement to deliver strategic outcomes at pace introduces a risk of compressed timelines, which may affect the depth and quality of facilitation, particularly if unforeseen delays or scheduling conflicts arise. Evolving Strategic Priorities: NHS Wales' strategic direction may evolve during the contract period. If priorities shift significantly, there is a risk that the scope of facilitation may no longer fully align with emerging needs, requiring contract modification or additional support. Contract Modification Constraints: Only risks explicitly described in this notice can be used to justify future contract modifications. Any unforeseen changes not covered here may limit flexibility in adapting the contract to meet evolving requirements.",
        "procurementMethodRationaleClassifications": [
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    },
    "awards": [
        {
            "id": "1",
            "title": "Strategic Partner Support",
            "status": "pending",
            "value": {
                "amountGross": 594000,
                "amount": 495000,
                "currency": "GBP"
            },
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            "suppliers": [
                {
                    "id": "GB-PPON-PLVZ-7393-MVMQ",
                    "name": "NAPC SERVICES LIMITED"
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                            "country": "GB",
                            "countryName": "United Kingdom"
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                    "relatedLot": "1"
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            ],
            "contractPeriod": {
                "startDate": "2026-08-13T00:00:00+01:00",
                "endDate": "2028-08-12T23:59:59+01:00"
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                {
                    "id": "072069-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/072069-2026",
                    "datePublished": "2026-07-30T11:14:05+01:00",
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            "milestones": [
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                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-08-11T23:59:59+01:00",
                    "status": "scheduled"
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    "language": "en"
}