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TXC AI Automation

Transport for Greater Manchester

This public procurement record has 1 release in its history.

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30 Jul 2026 at 11:39

UK7 - Contract Details Notice
Summary of the contracting process

Transport for Greater Manchester procured a pilot artificial intelligence solution to automate elements of TransXChange (TXC) file processing. The work is intended to improve efficiency, reduce manual effort and errors, and help assess further automation opportunities within TfGM’s customer information services. This is a software development and custom transaction-processing service, covering the design and delivery of an AI-enabled processing solution rather than the supply of an off-the-shelf product. The buying organisation is Transport for Greater Manchester, based in Manchester. Delivery is specified in the United Kingdom, with the requirement focused on TfGM’s transport information operations and customer information services.

The procurement has been completed following a below-threshold limited competition. It was structured as one lot, which was completed and awarded to Fuzzy Labs Limited. The award is active and the contract is active. The award date was 15 May 2026, and the contract was signed on 15 May 2026. The contract runs from 18 May 2026 to 30 October 2026. Its value is £49,500 excluding VAT, or £59,400 including VAT. The contract includes a formal change-control process that can alter the scope, nature, volume or execution of the services, or other contractual terms and schedules.

This requirement demonstrates demand from a major regional transport authority for applied AI in operational data processing and customer information services. Suppliers well placed for comparable work would combine practical machine-learning capability with software engineering and transaction-processing experience, particularly the ability to automate structured transport data workflows. Credible competitors would need to show that their solutions can reduce manual handling and processing errors while fitting existing public-sector information services. Experience delivering a focused pilot would be relevant, as would the ability to identify and assess further automation opportunities rather than only implement a fixed technical product. The award to an SME indicates that specialist smaller technology businesses can satisfy this type of requirement.

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Notice Information

Notice Title

TXC AI Automation

Notice Description

Provision of a Pilot AI solution to automate elements of TransXChange (TXC) file processing, improving efficiency, reducing manual effort and errors, and supporting the assessment of future automation opportunities within TfGM's customer information services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d767
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072095-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72232000 - Development of transaction processing and custom software

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£49,500 Under £100K

Notice Dates

Publication Date
30 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 May 2026 - 30 Oct 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for Greater Manchester
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BG
Postcode Area
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

FUZZY LABS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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